Bug 407267

Summary: unable to display mail contents
Product: [Applications] kmail2 Reporter: Philippe ROUBACH <philippe.roubach>
Component: generalAssignee: kdepim bugs <kdepim-bugs>
Status: REPORTED ---    
Severity: normal    
Priority: NOR    
Version: 5.11.0   
Target Milestone: ---   
Platform: openSUSE   
OS: Linux   
Latest Commit: Version Fixed In:
Attachments: colourful panel saying be patient

Description Philippe ROUBACH 2019-05-06 12:28:01 UTC
Created attachment 119868 [details]
colourful panel saying be patient

SUMMARY


STEPS TO REPRODUCE
1. click on a message
2. 
3. 

OBSERVED RESULT

you get a colourful panel saying "folder reception...be patient"

EXPECTED RESULT

contents of mail

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: 
(available in About System)
KDE Plasma Version: 5.15.4
KDE Frameworks Version: 5.57.0
Qt Version: 5.12.3

ADDITIONAL INFORMATION
kde app 19.04

Unable to fetch item from backend (collection -1) : Unable to retrieve item from resource: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

also number of unread mails in folder stays to "1"

also number of unread mails in spam folder stays to "n" after checking "mark all mails as read"

also with kaddressbook clicking on a contact does not display any contents
Comment 1 Philippe ROUBACH 2019-05-06 12:32:21 UTC
after several mns i get the mail contents.

now if i delete a mail it is very long to move it to trash folder.
Comment 2 Philippe ROUBACH 2019-05-09 07:57:53 UTC
no more problem.

hypothesis: akonadi randomly blocked, stopped, slowed for any reason.