Bug 407185

Summary: Error restoring installed applications at installer
Product: [KDE Neon] neon Reporter: Qusai <QusaiAbuHilal>
Component: Live/Install imagesAssignee: Neon Bugs <neon-bugs-null>
Status: RESOLVED FIXED    
Severity: normal CC: bryantdl7, jr, neon-bugs-null, sitter
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: the error message
System log

Description Qusai 2019-05-03 16:55:07 UTC
Created attachment 119825 [details]
the error message

SUMMARYubiquity
At last step of installing from live image ubiquity crashed with  following title:
Error restoring installed applications at installer 

STEPS TO REPRODUCE
1. run live image.
2. run "install user neon"
3. At last step of installation ubiquity get crashed.

OBSERVED RESULT
ubiquity get crashed.

EXPECTED RESULT
Installer continues and finish the installation.

SOFTWARE/OS VERSIONS:
Operating System: KDE neon 5.15
KDE Plasma Version: 5.15.4
KDE Frameworks Version: 5.57.0
Qt Version: 5.12.0
Kernel Version: 4.18.0-18-generic
OS Type: 64-bit
Processors: 12 × Intel® Core™ i7-8700 CPU @ 3.20GHz
Memory: 7.5 GiB of RAM


ADDITIONAL INFORMATION
The issue is always there as long as no internet connection.
A similar issue ( the installer will not continue) appear in Kubuntu.
Comment 1 Qusai 2019-05-03 17:49:12 UTC
Created attachment 119828 [details]
System log

Added /var/log/syslog after getting the message:
ubi-partman failed with exit code 10. Further information may be found in /var/log/syslog. Do you want to try running this step again before continuing? If you do not, your installation may fail entirely or may be broken.
Comment 2 BRYANTDL7 2025-09-09 16:06:35 UTC
This ticket has been archived due to the age of this request, in order to keep currently present issues at the forefront for proper resolution. If this issue is still present, please reopen this ticket and provide additional details related to the request.