Bug 407023

Summary: KDNLIVE crash. It's go out.
Product: [Applications] kdenlive Reporter: Elson <epraciano>
Component: User Interface & MiscellaneousAssignee: Jean-Baptiste Mardelle <jb>
Status: RESOLVED WORKSFORME    
Severity: grave CC: fritzibaby, karlfee
Priority: NOR Flags: fritzibaby: timeline_corruption+
Version First Reported In: 19.04.0   
Target Milestone: ---   
Platform: Mint (Debian based)   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Elson 2019-04-28 18:47:31 UTC 
SUMMARY
O KDNLIVE "sai". Ele está funcionando e sai.
Crash of KNDLIVE. The KDNLIVE get out. I'm running it and it get out of my screen. I must to run it again. All the time when I'm using it, this hapen. I have tried to reinstall it a lot of time, but again, again, again.

Normally when i'm using the "cut" tool. When I "cut", KDNLIVE crash.

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS

Linux/ Mint
(available in About System)
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

MLT versão 6.15.0
Bibliotecas FFmpeg
Comment 1 Karl 2019-04-28 19:16:37 UTC 
Hi Elson,

I had a similar Problem lately. After I deleted the Kdenlive-Settings and started Kdenlive new, it worked without crash.

In Linux you can find these settings here: 

~/.config/kdenliverc : contains the general settings of the application. Delete this and restart kdenlive to reset the application to "factory" Settings.

If you run the appimage you might Need to delete another file. I don't know which one though.
Comment 2 emohr 2019-05-01 10:04:38 UTC 
Delete Kdenliverc as described here: https://community.kde.org/Kdenlive/Configuration#GNU.2FLinux

Please try with the current Kdenlive AppImage version 19.04.0
https://files.kde.org/kdenlive/release/
Comment 3 Bug Janitor Service 2019-05-16 04:33:07 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2019-05-31 04:33:11 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!