Bug 404410

Summary: KDE Connect crashes on launch
Product: [Applications] kdeconnect Reporter: KristijanZic <kristijan.zic>
Component: android-applicationAssignee: Albert Vaca Cintora <albertvaka>
Status: RESOLVED WORKSFORME    
Severity: crash CC: nicolas.fella, zhx
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Android   
OS: Android 8.x   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description KristijanZic 2019-02-15 18:52:44 UTC 
SUMMARY
KDE Connect Android app crashes on launch on Samsung Galaxy S8

STEPS TO REPRODUCE
1. Launch the KDE Connect Android app.
2. App crashes and the "KDE Connect has stopped" popup appears. 

OBSERVED RESULT
I launched the app on my android device, it crashed xD


EXPECTED RESULT
I launch the app on my android device, it doesn't crash xD


SOFTWARE/OS VERSIONS
$neofetch
OS: Ubuntu 18.10 x86_64 
Kernel: 4.20.10-042010-generic 
Uptime: 4 hours, 44 mins 
Packages: 2092 (dpkg), 33 (flatpak), 39 (snap) 
Shell: bash 4.4.19 
Resolution: 1680x1050, 1920x1200 
DE: GNOME 3.30.1 
WM: GNOME Shell 
WM Theme: Adwaita 
Theme: Yaru [GTK2/3] 
Icons: Yaru [GTK2/3] 
Terminal: gnome-terminal 
CPU: AMD Ryzen Threadripper 1900X 8- (16) @ 3.800GHz 
GPU: AMD ATI Radeon RX Vega 64 
Memory: 5921MiB / 15961MiB 
GSConnect: v19


ADDITIONAL INFORMATION

here is the log from the Samsung Galaxy S8:
$ adb logcat | grep kdeconnect
https://paste.ubuntu.com/p/H8c4GxQcBg/
Comment 1 CnZhx 2019-05-21 13:53:12 UTC 
Hi, I am using a Samsung Galaxy S8 phone too but the Android app does not crash on launching.

If your phone OS is up-to-date, then please check whether it helps to clear the data/cache of the KDE Connect app on your phone. To do this, 
1. press-and-hold the app icon of KDE Connect and select App info, 
2. Tap Storage,
3. Tap Clear data

Note: this will clear all data related to KDE Connect on your phone.

Now, try to launch KDE Connect on your phone and pair the phone to your PC again.
Comment 2 Bug Janitor Service 2019-06-05 04:33:08 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2019-06-20 04:33:10 UTC 
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!