Bug 399171

Summary:	No general snap packaging issue tracker available
Product:	[KDE Neon] neon	Reporter:	Friedrich W. H. Kossebau <kossebau>
Component:	Snaps	Assignee:	Harald Sitter <sitter>
Status:	RESOLVED FIXED
Severity:	normal	CC:	jr, kdallasd, nate, neon-bugs-null, sitter
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Friedrich W. H. Kossebau 2018-09-28 08:46:53 UTC

With the snap packages being published, even if only Beta/Candidate channels, people will try and test them and (being good community citizens) want to report feedback.

There seems no place where such issues are tracked, so people are tempted to report the issues to the software products themselves. 

It would be nice to have a dedicated issue product/component where general snap packaging issues can be assigned to, so the snap doing team is aware of them and people can see if their issue is already known.

Example: bug #399154 which is about missing fonts. There is nothing that I as Okteta developer can do about this seemingly packaging issue, so I want to pass this bug report on to somewhere.

Comment 1 Harald Sitter 2018-12-05 15:12:04 UTC

new snaps component in neon product for now. all snapcraft.io pages point there for contacting unless I missed one.

this does somewhat need revisiting as of course the gameplan is that the eventually have app devs maintain their flatpak/snap/whatever-else-they-choose