Bug 398472

Summary:	No Pen Pressure
Product:	[Applications] krita	Reporter:	cademedearis
Component:	Tablets (tablet issues are only very rarely bugs in Krita!)	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED FIXED
Severity:	major	CC:	freebox64, Serranoanthony174
Priority:	NOR
Version First Reported In:	4.1.1
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description cademedearis 2018-09-10 23:50:21 UTC

I am using Krita 4.1.1 with a Wacom Intuos Pro Medium updated to Windows - Driver 6.3.30-6 on Windows 10. Pen pressure does not work, have tried reinstalling new and old versions of Krita. Another issue is when I lift my pen away from tablet range, the cursor only shows up and is able to click when it is outside the Krita window, then I am able to use the cursor in Krita again, which is kind of annoying. Pen pressure has worked in Firealpaca, Sai (With some issues with pen going to second monitor and not staying on one monitor whenever the canvas is drawn on), and Medibang.

Tablet Tester 
Mouse press X=117 Y=47 B=1
Mouse move X=117 Y=46 B=1
Mouse move X=117 Y=45 B=1
Mouse move X=118 Y=45 B=1
Mouse move X=118 Y=46 B=1
Mouse move X=118 Y=47 B=1
Mouse move X=117 Y=48 B=1
Mouse move X=116 Y=50 B=1
Mouse move X=114 Y=53 B=1
Mouse move X=112 Y=58 B=1
Mouse move X=107 Y=64 B=1
Mouse move X=101 Y=72 B=1
Mouse move X=94 Y=80 B=1
Mouse move X=87 Y=89 B=1
Mouse move X=80 Y=97 B=1
Mouse move X=74 Y=104 B=1
Mouse move X=68 Y=110 B=1
Mouse move X=63 Y=115 B=1
Mouse move X=58 Y=119 B=1
Mouse move X=55 Y=122 B=1
Mouse move X=53 Y=123 B=1
Mouse move X=52 Y=123 B=1
Mouse move X=51 Y=123 B=1
Mouse move X=51 Y=122 B=1
Mouse move X=51 Y=120 B=1
Mouse move X=53 Y=115 B=1
Mouse move X=56 Y=106 B=1
Mouse move X=63 Y=93 B=1
Mouse move X=71 Y=78 B=1
Mouse move X=80 Y=64 B=1
Mouse move X=90 Y=50 B=1
Mouse move X=99 Y=38 B=1
Mouse move X=108 Y=27 B=1
Mouse move X=118 Y=17 B=1
Mouse move X=127 Y=9 B=1
Mouse move X=135 Y=3 B=1
Mouse move X=142 Y=-2 B=1
Mouse move X=148 Y=-5 B=1
Mouse move X=152 Y=-6 B=1
Mouse move X=155 Y=-6 B=1
Mouse move X=157 Y=-5 B=1
Mouse move X=158 Y=-2 B=1
Mouse move X=159 Y=3 B=1
Mouse move X=159 Y=13 B=1
Mouse move X=157 Y=28 B=1
Mouse move X=153 Y=46 B=1
Mouse move X=147 Y=66 B=1
Mouse move X=141 Y=86 B=1
Mouse move X=134 Y=106 B=1
Mouse move X=127 Y=126 B=1
Mouse move X=120 Y=145 B=1
Mouse move X=114 Y=164 B=1
Mouse move X=108 Y=181 B=1
Mouse move X=103 Y=196 B=1
Mouse move X=100 Y=209 B=1
Mouse move X=97 Y=218 B=1
Mouse move X=96 Y=223 B=1
Mouse move X=95 Y=226 B=1
Mouse move X=95 Y=227 B=1
Mouse move X=96 Y=227 B=1
Mouse move X=97 Y=225 B=1
Mouse move X=100 Y=221 B=1
Mouse move X=106 Y=213 B=1
Mouse move X=115 Y=199 B=1
Mouse move X=125 Y=182 B=1
Mouse move X=135 Y=162 B=1
Mouse move X=144 Y=143 B=1
Mouse move X=153 Y=125 B=1
Mouse move X=162 Y=108 B=1
Mouse move X=170 Y=93 B=1
Mouse move X=177 Y=80 B=1
Mouse move X=182 Y=71 B=1
Mouse move X=187 Y=64 B=1
Mouse move X=189 Y=60 B=1
Mouse move X=191 Y=58 B=1
Mouse move X=191 Y=57 B=1
Mouse move X=191 Y=58 B=1
Mouse move X=190 Y=61 B=1
Mouse move X=188 Y=67 B=1
Mouse move X=184 Y=77 B=1
Mouse move X=177 Y=93 B=1
Mouse move X=170 Y=111 B=1
Mouse move X=162 Y=131 B=1
Mouse move X=155 Y=149 B=1
Mouse move X=149 Y=165 B=1
Mouse move X=143 Y=180 B=1
Mouse move X=137 Y=193 B=1
Mouse move X=133 Y=205 B=1
Mouse move X=129 Y=215 B=1
Mouse move X=127 Y=223 B=1
Mouse move X=125 Y=228 B=1
Mouse move X=124 Y=232 B=1
Mouse move X=124 Y=233 B=1
Mouse move X=124 Y=234 B=1
Mouse move X=125 Y=233 B=1
Mouse move X=128 Y=231 B=1
Mouse move X=131 Y=227 B=1
Mouse move X=137 Y=221 B=1
Mouse move X=143 Y=212 B=1
Mouse move X=150 Y=203 B=1
Mouse move X=157 Y=193 B=1
Mouse move X=163 Y=184 B=1
Mouse move X=168 Y=176 B=1
Mouse move X=172 Y=169 B=1
Mouse move X=176 Y=164 B=1
Mouse move X=179 Y=159 B=1
Mouse move X=182 Y=156 B=1
Mouse move X=184 Y=154 B=1
Mouse move X=185 Y=153 B=1
Mouse move X=186 Y=152 B=1
Mouse move X=187 Y=151 B=1
Mouse move X=188 Y=151 B=1
Mouse move X=189 Y=151 B=1
Mouse move X=189 Y=152 B=1
Mouse move X=188 Y=154 B=1
Mouse move X=188 Y=157 B=1
Mouse move X=187 Y=160 B=1
Mouse move X=186 Y=163 B=1
Mouse move X=184 Y=166 B=1
Mouse move X=183 Y=170 B=1
Mouse move X=182 Y=173 B=1
Mouse move X=182 Y=175 B=1
Mouse move X=181 Y=177 B=1
Mouse move X=181 Y=179 B=1
Mouse move X=181 Y=180 B=1
Mouse move X=181 Y=181 B=1
Mouse move X=181 Y=182 B=1
Mouse move X=182 Y=182 B=1
Mouse move X=184 Y=182 B=1
Mouse move X=185 Y=182 B=1
Mouse move X=187 Y=182 B=1
Mouse move X=189 Y=181 B=1
Mouse move X=191 Y=180 B=1
Mouse move X=194 Y=180 B=1
Mouse move X=196 Y=179 B=1
Mouse move X=198 Y=178 B=1
Mouse move X=200 Y=178 B=1
Mouse move X=202 Y=177 B=1
Mouse move X=204 Y=176 B=1
Mouse move X=206 Y=176 B=1
Mouse move X=208 Y=176 B=1
Mouse move X=209 Y=175 B=1
Mouse move X=211 Y=175 B=1
Mouse move X=213 Y=175 B=1
Mouse move X=215 Y=175 B=1
Mouse move X=216 Y=175 B=1
Mouse move X=218 Y=175 B=1
Mouse move X=219 Y=175 B=1
Mouse move X=220 Y=175 B=1
Mouse move X=221 Y=175 B=1
Mouse move X=222 Y=176 B=1
Mouse move X=223 Y=176 B=1
Mouse move X=224 Y=177 B=1
Mouse move X=225 Y=177 B=1
Mouse move X=226 Y=178 B=1
Mouse move X=226 Y=179 B=1
Mouse move X=227 Y=180 B=1
Mouse move X=227 Y=181 B=1
Mouse move X=228 Y=182 B=1
Mouse move X=228 Y=183 B=1
Mouse move X=228 Y=184 B=1
Mouse move X=229 Y=185 B=1
Mouse move X=229 Y=186 B=1
Mouse move X=230 Y=187 B=1
Mouse move X=230 Y=188 B=1
Mouse move X=231 Y=189 B=1
Mouse release
Pen tip taken away

Comment 1 mvowada 2018-09-11 05:14:43 UTC

(In reply to cademedearis from comment #0)
> I am using Krita 4.1.1 with a Wacom Intuos Pro Medium updated to Windows -
> Driver 6.3.30-6 on Windows 10. Pen pressure does not work, have tried
> reinstalling new and old versions of Krita. 

I'd check with a previous version of the Wacom drivers (https://wacom.com/en-it/support/product-support/drivers) since it seems that "the 6.3.30.x drivers are known to be broken" (https://forum.kde.org/viewtopic.php?f=139&t=153717#p403018). 

(In reply to cademedearis from comment #0)
Another issue is when I lift my
> pen away from tablet range, the cursor only shows up and is able to click
> when it is outside the Krita window

Have you tried to use to the Windows 8+ Pointer Input instead of  WinTab (https://docs.krita.org/en/reference_manual/preferences/tablet_settings.html#tablet-settings)?

Please, let we know, thanks

Comment 2 mvowada 2018-09-11 05:21:23 UTC

I've also read that sometimes it helps using "the “Wacom Tablet Preference File Utility” to clear all the preferences. This should allow Krita to detect the correct settings automatically". Be aware that this will reset your tablets configuration, thus you will need to recalibrate/reconfigure it (https://docs.krita.org/en/KritaFAQ.html#how-to-fix-a-tablet-offset-on-multiple-screen-setup-on-windows).

Comment 3 cademedearis 2018-09-12 02:29:05 UTC

Getting an older version of Wacom drivers fixed the issue, thanks!

Comment 4 0DDGH0ST 2019-06-05 22:02:06 UTC

nothing is working for pen pressure anymore