Summary: | IMAP folder does not refresh, no new mails show up, mail actions (e.g. move) do not have an effect | ||
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Product: | [Frameworks and Libraries] Akonadi | Reporter: | Oliver Kurz <okurz> |
Component: | IMAP resource | Assignee: | kdepim bugs <kdepim-bugs> |
Status: | RESOLVED WORKSFORME | ||
Severity: | normal | CC: | dvratil, fabian |
Priority: | NOR | ||
Version: | 5.8.3 | ||
Target Milestone: | --- | ||
Platform: | openSUSE | ||
OS: | Linux | ||
Latest Commit: | Version Fixed In: | ||
Sentry Crash Report: |
Description
Oliver Kurz
2018-08-09 12:56:32 UTC
To crosscheck I updated all KDE applications to 18.04 with ``` zypper dup -r 2 --allow-vendor-change --no-allow-downgrade ``` where the repo "2" is http://download.opensuse.org/repositories/KDE:/Applications:/18.04/openSUSE_Leap_15.0/ Probably I need some days to see if the problem is fixed unless the same symptoms hit me earlier to know that it is *not* fixed. I suspect the sync may get stuck on the "Multiple merge candidates" issue, which then blocks the rest of sync. David has recently fixed the ItemSync rollback to not get stuck (that should be in 18.08.1 release next month). The Multiple Merge Candidates issue has been plaguing us for a long time now, the fix is to force-resync the entire folder. (In reply to Oliver Kurz from comment #1) > To crosscheck I updated all KDE applications to 18.04 […] Same problem confirmed (In reply to Daniel Vrátil from comment #2) > I suspect the sync may get stuck on the "Multiple merge candidates" issue, > which then blocks the rest of sync. > > David has recently fixed the ItemSync rollback to not get stuck (that should > be in 18.08.1 release next month). > > The Multiple Merge Candidates issue has been plaguing us for a long time > now, the fix is to force-resync the entire folder. hm, ok. "multiple merge candidates" of what would that be? If I interpreted the akonadi definitions right then a "collection" corresponds to a subscribed IMAP folder. I realized that I have one folder with the name "Spam" showing up twice, once as id 121 with INBOX as the parent and once as id 131 – the seemingly problematic one – with "Learn" as the parent. Could this cause a problem? I still have this problem and it can be reproduced with KDE Applications 18.04 even after deleting all the akonadi data and configuration. Tried multiple times. Right now though the akonadi_imap_resource in akonadiconsole does not show to be "blocked" on any task. ``` ResourceScheduler: Online current task: 613 Invalid (no task) queue 0 is empty queue 1 is empty queue 2 is empty queue 3 is empty queue 4 is empty IMAP tasks: ``` The "change-notification log" is empty. The action "Synchronize > Synchronize All" in akonadi does not seem to help. I assume you meant this action with "force-resync the entire folder". Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version? If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you! Problem seems to be resolved meanwhile. |