Bug 396552

Summary:	OSD for shows continuously, forever.
Product:	[Plasma] KScreen	Reporter:	Charles Russell <carussell.ja>
Component:	OSD and Plasma applet	Assignee:	Sebastian Kügler <sebas>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	gladhorn, nate
Priority:	NOR
Version First Reported In:	5.13.2
Target Milestone:	---
Platform:	Manjaro
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	kscreen.log config1 config2

Description Charles Russell 2018-07-16 02:56:24 UTC

Hardware: Razer Blade 2017

When I plug in a second monitor connect thru my HDMI port. The OSD play keeps showing like the attached gif. The only way to stop it from showing the OSD and get control of my system is to stop "Kscreen 2" service in the background services. 

I am a developer in my day job, and I am willing to help in anyway possible. 

I believe the issue is with the intel-nvidia-bumblebee drivers. 
I think the since the HDMI port is connect to the NVidia graphics card that is not awake at the time the HDMI cable is inserted, that causes the problem. 

However, even I remove the HDMI cable the OSD still continue to flicker/pulse. I would really appreciate any insight into the problem if possible.

Comment 1 Frederik Gladhorn 2018-07-16 19:00:15 UTC

Hi, I don't see any pictures attached to the report. Please try https://community.kde.org/Solid/Projects/ScreenManagement#Debugging_Information to give more information.

Comment 2 Charles Russell 2018-07-18 03:57:39 UTC

sorry file size was too big. I uploaded to imgur.
https://imgur.com/a/ufBylE3

I will also try to get some debugging information

Comment 3 Charles Russell 2018-07-18 04:23:45 UTC

Created attachment 113994 [details]
kscreen.log

Comment 4 Charles Russell 2018-07-18 04:25:16 UTC

Created attachment 113995 [details]
config1

Comment 5 Charles Russell 2018-07-18 04:25:32 UTC

Created attachment 113996 [details]
config2

Comment 6 Charles Russell 2018-07-18 04:27:53 UTC

As for clarification, the issue occurs once I connect HDMI cable to laptop HDMI port, it will continue even if i remove the HDMI cable. The only way to stop it is, reboot computer or stop kscreen background service.

Thank you for you time and patience.

Comment 7 Nate Graham 2022-11-07 20:52:19 UTC

Thank you for the bug report. Unfortunately we were not able to get to it yet. Can we ask you to please see if you can reproduce the issue with Plasma 5.25 or 5.26?

If you can, please change the status to CONFIRMED when replying. Thanks a lot!

Comment 8 Bug Janitor Service 2022-11-22 05:12:47 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 9 Bug Janitor Service 2022-12-07 05:12:23 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!