Bug 396429

Summary:	Palette docker not acting right, crashes
Product:	[Applications] krita	Reporter:	kurtwlange
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	halla
Priority:	NOR	Keywords:	triaged
Version:	4.1.0
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:

Description kurtwlange 2018-07-12 04:09:51 UTC

I was attempting to set up a new palette for a drawing I am coloring.

I attempted to create color groups first then add colors to them.

I created a group, then a second, then on the third it crashes.

This also happens if I create the groups after adding a color to another.

In addition, when I added colors to a group they neither appeared nor were there any indication that the color id count increased.

I am aware that in the version I was using the day before the colors would not appear until there were several added.

I originally encountered this bug using Krita 4.0.0, but it was not encountered earlier as I have been able to add colors and groups the day before, I did update my windows this morning so that may be a clue.

Thank you.

Comment 1 Halla Rempt 2018-07-12 09:05:11 UTC

Hi Kurt,

The palette docker is currently being rewritten. We hope to have the results in Krita 4.1. I thought I had fixed the last crash in the old palette docker, though. Could you try to make a crash log for me? See https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw

Comment 2 kurtwlange 2018-07-12 15:19:53 UTC

I'm sorry, but the only crash logs I can find all refer to incidents from a year ago, unless the crash logger is getting the dates wrong I can't provide one.

I did double check and make sure krita is logging in the configure krita menu.
I even tried to use windows screen record but it doesn't show pop up boxes.

Any advice on what more I can do?

Comment 3 kurtwlange 2018-07-14 04:48:07 UTC

I believe that the reason I cannot provide a back-trace is because the crash doesn't provide a crash dialog, it simply closes unexpectedly, no explanation is given.

The same thing happened when I accidentally tried to make a quick clipping group from a colorize mask.

In both cases there was no crash dialog, it simply closed with out warning.

Also should I create a separate bug report for the other incident?

Comment 4 Andrew Crouthamel 2018-09-28 03:25:16 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 5 Andrew Crouthamel 2018-10-29 02:12:52 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!