Bug 396379

Summary: Krita 4.1 Freezed canvas and tools
Product: [Applications] krita Reporter: Liz <lizsouto1983>
Component: CPU CanvasAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED DUPLICATE    
Severity: crash CC: halla
Priority: NOR    
Version: 4.1.0 beta   
Target Milestone: ---   
Platform: macOS (DMG)   
OS: macOS   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Screenshot of Configure Krita>General>Cursor

Description Liz 2018-07-10 19:42:26 UTC
Created attachment 113869 [details]
Screenshot of Configure Krita>General>Cursor

I'm reporting this bug for a Brazilian user that don't speak English. 

While using Krita, specially with Brush tool and Vector Tool (main tools used by him), a problem is happening repeatedly: 

Cursor freezes and it is not possible to navigate in canvas and Tool Dockers. Problem has been occurring after integrating Text Tool innovations (3.x). To take cursor back and stops the crash, it is necessary to open Configure krita window, and close it (no need to change any configuration). OpenGL is disabled and not available to the user.


MAC OSX AMD Radeon HD 6750M 512 MB

Krita
  Version: 4.1.0

OS Information
  Build ABI: x86_64-little_endian-lp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: darwin
  Kernel Version: 17.6.0
  Pretty Productname: macOS High Sierra (10.13)
  Product Type: osx
  Product Version: 10.13

OpenGL Info
  *OpenGL not initialized*
Comment 1 Halla Rempt 2018-07-10 19:50:22 UTC
*** Bug 396380 has been marked as a duplicate of this bug. ***
Comment 2 Halla Rempt 2018-07-10 19:52:04 UTC
Please let him try to reset Krita's settings first: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration . With Krita 4.1.0, even on macs with an AMD gpu, enabling opengl should be possible.
Comment 3 Halla Rempt 2018-09-01 09:33:22 UTC
This actually seems more like a duplicate of 390642

*** This bug has been marked as a duplicate of bug 390642 ***