Bug 395091

Summary: Krita crash directly on color selection
Product: [Applications] krita Reporter: Valentine Moniz <toaxyx>
Component: Color SelectorsAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: crash CC: halla
Priority: NOR    
Version First Reported In: 4.0.3   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: attachment-9327-0.html

Description Valentine Moniz 2018-06-06 19:16:45 UTC
When I try to select a color (advance color mode or small color mode) the software crash immediatly (without any popup to signal it) it is problematic ^^'
I use the latest version of the software
Comment 1 Halla Rempt 2018-06-06 19:21:08 UTC
Hi Valentine,

This is of course not normal behaviour, but something that happens specifically on your system. What color model and channel depth is your image? Could you check whether this still happens with a clear configuration (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration), and if it does make a crash log (https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw)?
Comment 2 Valentine Moniz 2018-06-06 19:53:04 UTC
Created attachment 113123 [details]
attachment-9327-0.html

I deleted the kritarc and it seems that it works again .. I didn't find the
log file on my system, and didn't have the crash dialog so .. thank you for
help, I hope that will not come again !
Thank you very much

2018-06-06 21:21 GMT+02:00 Boudewijn Rempt <bugzilla_noreply@kde.org>:

> https://bugs.kde.org/show_bug.cgi?id=395091
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
> ------------------------------------------------------------
> ----------------
>              Status|UNCONFIRMED                 |NEEDSINFO
>                  CC|                            |boud@valdyas.org
>          Resolution|---                         |WAITINGFORINFO
>
> --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
> Hi Valentine,
>
> This is of course not normal behaviour, but something that happens
> specifically
> on your system. What color model and channel depth is your image? Could you
> check whether this still happens with a clear configuration
> (https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration),
> and if
> it does make a crash log
> (https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw
> )?
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Halla Rempt 2018-06-06 19:54:31 UTC
Okay, thanks for checking -- if it appears again, please reopen the bug and attach the kritarc file before deleting it.