| Summary: | Document crashes when opening | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | stellar.den.2015 |
| Component: | File formats | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | crash | CC: | halla |
| Priority: | NOR | Keywords: | triaged |
| Version First Reported In: | 4.0.3 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
|
Description
stellar.den.2015
2018-06-03 16:35:32 UTC
Hi, I cannot reproduce this myself, but please try to make a crash report for us: https://docs.krita.org/en/reference_manual/dr_minw_debugger.html#dr-minw Hello, thank you for getting back quickly. I have copied the crash log below for the latest instance when I try to open a .kra file that keeps crashing. But it does not create a crash log for a .kra file that is able to open but when trying to open another .kra file it crashes. Thank you. ------------------- Error occurred on Sunday, June 3, 2018 at 11:47:13. krita.exe caused an Access Violation at location 00007FFFE354C8E8 in module libkritaimage.dll Reading from location 0000000000000000. AddrPC Params 00007FFFE354C8E8 0000000000000000 0000000000000000 000000001B370060 libkritaimage.dll!0x2cc8e8 KisUpdateOriginalVisitor::visit+0x578 00007FFFE335B014 0000000000000002 0000000000000000 0000000300000000 libkritaimage.dll!0xdb014 KisAsyncMerger::startMerge+0xb24 Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! |