| Summary: | Wont let me save | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | Esteban Dawson <estebandawson08> |
| Component: | File formats | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | halla, scottpetrovic |
| Priority: | NOR | Keywords: | triaged |
| Version: | unspecified | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: |
The error message
Other location |
||
|
Description
Esteban Dawson
2018-05-15 23:45:42 UTC
Esteban, Without a lot more information, we won't be able to help you. This is, obviously, a problem with your system, and not with Krita. You probably should check whether you're trying to save to a file that is already opened in another application, or whether you have antivirus software that blocks Krita from saving, or whatever else... We're not mind readers! Created attachment 112686 [details]
The error message
Oh sorry, how silly of me, let me try to explain myself better, I had this problem before with the program, But in the error message it appears the location of temporal file, that later I would have to convert to the exportation file that I desire (cause it doesn’t let me export either) This time I found nothing on internet to help, so I came here, I did find the solution you gave me so I deactivate my antivirus and the result was exactly the same.
I don’t know what else I should do
Could you try to save to another location, like your desktop? Created attachment 112693 [details]
Other location
Still nothing I also try other locations and I got the same result
Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! Still no changes, I discovered that it does an autosave file in temp so thats the way I have been working until now, I have to track the file to temp folder often under random characters, close the program, select the file, open it, and then export or save Hm... I'm sorry, I missed your earlier message. Could you please update to 4.1.3? That contains a fix at least for Windows users when saving to a dropbox or google drive location, and it might also fix your issue. The other thing you could try is run Krita as administrator or check whether https://docs.krita.org/en/KritaFAQ.html#windows-krita-cannot-save is the case. We aren't sure what the issue is...but there have been some fixes to file saving including programs that lock the file like Dropbox. If this is still an issue, you can open another ticket. |