Bug 394088

Summary:	Can't render with newest 18041d (Win10)
Product:	[Applications] kdenlive	Reporter:	Jimmy <Hennderson>
Component:	Rendering & Export	Assignee:	Jean-Baptiste Mardelle <jb>
Status:	RESOLVED FIXED
Severity:	normal
Priority:	NOR
Version First Reported In:	18.04.0
Target Milestone:	---
Platform:	Other
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Jimmy 2018-05-10 14:01:19 UTC

if I try to render I get following message

melt:
This application failed to start. It could not find or load the Qt platform plugin "Windows", in ""

Available platform plugins, are minimal, offscreen, windows

Reinstall the application may fix this this problem.

o.k. sent the runtime error of melt.exe

Comment 1 Jimmy 2018-05-10 14:51:28 UTC

files are there, but coudn't find I think. Looks like the same files as in V17 but doesn't work anymore.

Comment 2 Jean-Baptiste Mardelle 2018-05-12 07:01:46 UTC

If you used a previous windows version, Kdenlive might try to access the old melt. Can you go to Settings > environment and check that all paths points to the correct directory in your 18.04 version

Comment 3 Jimmy 2018-05-12 15:57:04 UTC

I used the zip version, therefore I think there is no windows path setting, right? Where can I found the settings in Kdenlive? Is there a confit file?


(In reply to Jean-Baptiste Mardelle from comment #2)
> If you used a previous windows version, Kdenlive might try to access the old
> melt. Can you go to Settings > environment and check that all paths points
> to the correct directory in your 18.04 version

Comment 4 Jimmy 2018-05-12 15:58:47 UTC

(In reply to Jimmy from comment #3)
> I used the zip version, therefore I think there is no windows path setting,
> right? Where can I found the settings in Kdenlive? Is there a config file?
> 
> 
> (In reply to Jean-Baptiste Mardelle from comment #2)
> > If you used a previous windows version, Kdenlive might try to access the old
> > melt. Can you go to Settings > environment and check that all paths points
> > to the correct directory in your 18.04 version

Comment 5 Jean-Baptiste Mardelle 2018-05-12 16:29:53 UTC

As I mentionned, go in kdenlive' Settings menu > Configure Kdenlive
There is a page called Environnment where the path to melt and melt profiles are defined. Try changing them to the path where you unzipped Kdenlive

Comment 6 Jimmy 2018-05-12 17:00:53 UTC

Problem solved, Thanks!

(In reply to Jean-Baptiste Mardelle from comment #5)
> As I mentionned, go in kdenlive' Settings menu > Configure Kdenlive
> There is a page called Environnment where the path to melt and melt profiles
> are defined. Try changing them to the path where you unzipped Kdenlive