| Summary: | using eyedropper crashes kirta | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | Melissa Lieder <lieder_m> |
| Component: | Usability | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | scottpetrovic |
| Priority: | NOR | Keywords: | triaged |
| Version: | 4.0.1 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: |
attachment-4572-0.html
attachment-6274-0.html |
||
Usually bug reports talk about one problem specifically. Let's just focus on the eye dropper issue since it looks like you actually got Krita to open. Is it crashing when you press the Ctrl key and pick a color? It seems to be ok for me on my Windows 10 machine when I use the color picker with the Ctrl key. Could give some steps with how to get Krita to crash. Created attachment 112241 [details] attachment-4572-0.html Hi! Thank you for being so quick. I don't really know what happened, because it was working fine yesterday. Now every time I try to crt+ pick a color or use any of the color selectors, it just crashes. It's very frustrating! As for steps, I don't really have any? I just open it and try to pick a color and it crashes. It does this with old files and newly created ones as well. I have a Monoprice tablet, but I don't know if that is causing the problem because I tried it with my mouse and it was the same thing. On Wednesday, April 25, 2018, 11:39:20 AM CDT, Scott Petrovic <bugzilla_noreply@kde.org> wrote: https://bugs.kde.org/show_bug.cgi?id=393510 Scott Petrovic <scottpetrovic@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |scottpetrovic@gmail.com Status|UNCONFIRMED |NEEDSINFO Resolution|--- |WAITINGFORINFO --- Comment #1 from Scott Petrovic <scottpetrovic@gmail.com> --- Usually bug reports talk about one problem specifically. Let's just focus on the eye dropper issue since it looks like you actually got Krita to open. Is it crashing when you press the Ctrl key and pick a color? It seems to be ok for me on my Windows 10 machine when I use the color picker with the Ctrl key. Could give some steps with how to get Krita to crash. that is odd that it just started yesterday. Maybe there is something that got messed up with the krita settings that is giving it issues. Were you using Krita yesterday? Is there a crash log? C:\Users\yourusername\AppData\Local there should be a 'kritacrashlog' file in there that might contain info Created attachment 112242 [details] attachment-6274-0.html this was in the file - ------------------- Error occurred on Tuesday, February 13, 2018 at 06:14:26. krita.exe caused a Stack Overflow at location 0000000061C5F4D6 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, February 13, 2018 at 06:16:48. krita.exe caused a Stack Overflow at location 0000000061C5F4D6 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, February 13, 2018 at 06:19:38. krita.exe caused a Stack Overflow at location 0000000061C5F4EB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, February 13, 2018 at 06:20:34. krita.exe caused a Stack Overflow at location 0000000061C5F4EB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, February 13, 2018 at 06:22:13. krita.exe caused a Stack Overflow at location 000000000313F4D6 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, February 13, 2018 at 06:24:45. krita.exe caused a Stack Overflow at location 0000000061C5F4EB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, February 13, 2018 at 06:33:22. krita.exe caused a Stack Overflow at location 0000000061C5F4D6 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, February 13, 2018 at 18:11:51. krita.exe caused a Stack Overflow at location 0000000061C5F4EB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, February 13, 2018 at 18:22:28. krita.exe caused a Stack Overflow at location 0000000061C5F4D6 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, February 13, 2018 at 18:50:47. krita.exe caused a Stack Overflow at location 0000000061D116CB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 08:28:00. krita.exe caused a Stack Overflow at location 0000000061D116CB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 18:22:14. krita.exe caused a Stack Overflow at location 0000000061D116CB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 18:32:56. krita.exe caused a Stack Overflow at location 00007FF99B69892D in module ntdll.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 18:38:41. krita.exe caused a Stack Overflow at location 0000000061D116B6 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 18:39:56. krita.exe caused a Stack Overflow at location 000000006FD07277 in module libstdc++-6.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 18:40:20. krita.exe caused a Stack Overflow at location 000000006FD07277 in module libstdc++-6.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 18:40:51. krita.exe caused a Stack Overflow at location 00007FF99B6994FA in module ntdll.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 18:42:23. krita.exe caused a Stack Overflow at location 00000000031F16CB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 18:46:52. krita.exe caused a Stack Overflow at location 00007FF99B699521 in module ntdll.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 18:47:36. krita.exe caused a Stack Overflow at location 00007FF99B699521 in module ntdll.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 18:53:24. krita.exe caused a Stack Overflow at location 00007FF855DF9521 in module ntdll.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 19:13:20. krita.exe caused a Stack Overflow at location 00007FF855DF9521 in module ntdll.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 19:15:51. krita.exe caused a Stack Overflow at location 00007FF855DF9521 in module ntdll.dll. AddrPC Params------------------- Error occurred on Wednesday, February 14, 2018 at 19:27:42. krita.exe caused a Stack Overflow at location 0000000061A24ABF in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Thursday, February 15, 2018 at 09:45:24. krita.exe caused a Stack Overflow at location 0000000061D116B6 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Thursday, February 15, 2018 at 09:46:49. krita.exe caused a Stack Overflow at location 0000000061D116CB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Thursday, February 15, 2018 at 10:24:41. krita.exe caused a Stack Overflow at location 0000000061D116CB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Thursday, February 15, 2018 at 23:25:40. krita.exe caused a Stack Overflow at location 00007FFC29C2944B in module ntdll.dll. AddrPC Params------------------- Error occurred on Thursday, February 15, 2018 at 23:26:16. krita.exe caused a Stack Overflow at location 00007FFC29C2944B in module ntdll.dll. AddrPC Params------------------- Error occurred on Thursday, February 15, 2018 at 23:26:36. krita.exe caused a Stack Overflow at location 0000000061D116B6 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Thursday, February 15, 2018 at 23:27:31. krita.exe caused a Stack Overflow at location 00007FFC29C2944B in module ntdll.dll. AddrPC Params------------------- Error occurred on Thursday, February 15, 2018 at 23:34:24. krita.exe caused a Stack Overflow at location 00007FFC278A98EA in module msvcrt.dll. AddrPC Params------------------- Error occurred on Thursday, February 15, 2018 at 23:34:48. krita.exe caused a Stack Overflow at location 0000000061D116CB in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Friday, February 16, 2018 at 00:31:13. krita.exe caused a Stack Overflow at location 00007FFC29C2944B in module ntdll.dll. AddrPC Params------------------- Error occurred on Friday, February 16, 2018 at 02:05:25. krita.exe caused a Stack Overflow at location 0000000061D116B6 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Monday, April 16, 2018 at 13:18:21. krita.exe caused a Stack Overflow at location 00007FFA6AE78922 in module ntdll.dll. AddrPC Params------------------- Error occurred on Monday, April 16, 2018 at 13:19:12. krita.exe caused a Stack Overflow at location 00007FFA6AE78922 in module ntdll.dll. AddrPC Params------------------- Error occurred on Monday, April 16, 2018 at 13:24:54. krita.exe caused a Stack Overflow at location 00007FFA6AE78922 in module ntdll.dll. AddrPC Params------------------- Error occurred on Monday, April 16, 2018 at 14:50:13. krita.exe caused a Stack Overflow at location 00007FFA6AE78922 in module ntdll.dll. AddrPC Params------------------- Error occurred on Monday, April 16, 2018 at 14:54:47. krita.exe caused a Stack Overflow at location 00007FFA6AE78922 in module ntdll.dll. AddrPC Params------------------- Error occurred on Monday, April 16, 2018 at 15:44:13. krita.exe caused a Stack Overflow at location 00007FFA2931165B in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Monday, April 23, 2018 at 14:31:34. krita.exe caused a Stack Overflow at location 00007FFA37891646 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, April 24, 2018 at 03:33:21. krita.exe caused a Stack Overflow at location 00007FFA288E1646 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Tuesday, April 24, 2018 at 03:34:44. krita.exe caused a Stack Overflow at location 00007FFA6AE789CD in module ntdll.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 10:22:18. krita.exe caused a Stack Overflow at location 00007FFA2A4F1781 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 10:23:13. krita.exe caused a Stack Overflow at location 00007FFA2A4F1781 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 10:24:57. krita.exe caused a Stack Overflow at location 00007FFA2A7B165B in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 10:52:08. krita.exe caused a Stack Overflow at location 00007FFA2A4F1781 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 10:53:17. krita.exe caused a Stack Overflow at location 00007FFA2A231646 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 10:54:10. krita.exe caused a Stack Overflow at location 00007FFA2A4F1781 in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 10:55:07. krita.exe caused a Stack Overflow at location 00007FFA6AE788F0 in module ntdll.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 10:58:24. krita.exe caused a Stack Overflow at location 00007FFA2B1B165B in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 11:00:05. krita.exe caused a Stack Overflow at location 00007FFA6A3C98EA in module msvcrt.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 11:10:11. krita.exe caused a Stack Overflow at location 00007FFA2A7B165B in module Qt5Gui.dll. AddrPC Params------------------- Error occurred on Wednesday, April 25, 2018 at 11:11:27. krita.exe caused a Stack Overflow at location 00007FFA2A7B1646 in module Qt5Gui.dll. AddrPC Params On Wednesday, April 25, 2018, 11:57:57 AM CDT, Scott Petrovic <bugzilla_noreply@kde.org> wrote: https://bugs.kde.org/show_bug.cgi?id=393510 --- Comment #3 from Scott Petrovic <scottpetrovic@gmail.com> --- that is odd that it just started yesterday. Maybe there is something that got messed up with the krita settings that is giving it issues. Were you using Krita yesterday? Is there a crash log? C:\Users\yourusername\AppData\Local there should be a 'kritacrashlog' file in there that might contain info Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! |
can't open the program, shuts down randomly, using the eyedropper just auto closes the program, getting really tired of dealing with this idk how to do a bug report but this is the info i could find - Krita Version: 4.0.1 OS Information Build ABI: x86_64-little_endian-llp64 Build CPU: x86_64 CPU: x86_64 Kernel Type: winnt Kernel Version: 10.0.16299 Pretty Productname: Windows 10 (10.0) Product Type: windows Product Version: 10 OpenGL Info Vendor: Google Inc. Renderer: "ANGLE (Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0)" Version: "OpenGL ES 3.0 (ANGLE 2.1.0.8613f4946861)" Shading language: OpenGL ES GLSL ES 3.00 (ANGLE 2.1.0.8613f4946861) Requested format: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) Current format: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DefaultSwapBehavior), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(NoProfile)) Version: 3.0 Supports deprecated functions false is OpenGL ES: true QPA OpenGL Detection Info supportsDesktopGL: true supportsAngleD3D11: true isQtPreferAngle: false overridePreferAngle: true == log == createPlatformOpenGLContext QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) Basic wglCreateContext gives version 4.5 OpenGL 2.0 entry points available GPU features: QSet() supportedRenderers GpuDescription(vendorId=0x8086, deviceId=0x191b, subSysId=0x11d51462, revision=6, driver: "igdumdim64.dll", version=22.20.16.4749, "Intel(R) HD Graphics 530") renderer: QFlags(0x1|0x2|0x4|0x8|0x20) Qt: Using WGL and OpenGL from "opengl32.dll" create OpenGL: "Intel","Intel(R) HD Graphics 530" default ContextFormat: v4.5 profile: QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions),SampleBuffers, Extension-API present Extensions: 218 "choosePixelFormat Attributes: 0x2003 , 0x2027 , 0x2010 , 0x1 , 0x2001 , 0x1 , 0x2014 , 0x18 , 0x2011 , 0x1 , 0x2022 , 0x18 , 0x2013 , 0x202b , 0x201b , 0x8 , 0x2023 , 0x8 , 0x2041 , 0x0 , \n obtained px # 5 of 1 \n PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 " createContext Creating context version 3 . 0 3 attributes QWindowsGLContext 0x4b4f3d0 ARB requested: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) obtained # 5 ARB QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile QSurfaceFormat::OpenGLContextProfile(NoProfile)) PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 swap interval: 1 default: ContextFormat: v4.5 profile: QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions) HGLRC= 0x30000 createPlatformOpenGLContext QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) "choosePixelFormat Attributes: 0x2003 , 0x2027 , 0x2010 , 0x1 , 0x2001 , 0x1 , 0x2014 , 0x18 , 0x2011 , 0x1 , 0x2022 , 0x18 , 0x2013 , 0x202b , 0x201b , 0x8 , 0x2023 , 0x8 , 0x2041 , 0x0 , \n obtained px # 5 of 1 \n PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 " createContext Creating context version 3 . 0 3 attributes QWindowsGLContext 0x4aff430 ARB requested: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 0, profile QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile)) obtained # 5 ARB QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DoubleBuffer), swapInterval 1, profile QSurfaceFormat::OpenGLContextProfile(NoProfile)) PIXELFORMATDESCRIPTOR dwFlags=0x8225 PFD_DRAW_TO_WINDOW PFD_SUPPORT_OPENGL PFD_SUPPORT_COMPOSITION PFD_DOUBLEBUFFER iPixelType=0 cColorBits=32 cRedBits=8 cRedShift=16 cGreenBits=8 cGreenShift=8 cBlueBits=8 cBlueShift=0 cDepthBits=24 cStencilBits=8 iLayerType=0 cAlphaBits=8 cAlphaShift=24 cAccumBits=64 cAccumRedBits=16 cAccumGreenBits=16 cAccumBlueBits=16 cAccumAlphaBits=16 swap interval: 1 default: ContextFormat: v4.5 profile: QSurfaceFormat::OpenGLContextProfile(CompatibilityProfile) options: QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions) HGLRC= 0x10001 == end log ==