Bug 392509

Summary:	Crash upon opening or saving file.
Product:	[Applications] krita	Reporter:	astralis9
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED DOWNSTREAM
Severity:	normal	CC:	halla
Priority:	NOR
Version First Reported In:	4.0
Target Milestone:	---
Platform:	Arch Linux
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description astralis9 2018-03-30 02:56:43 UTC

Krita 4.0.0
March 29 2018

STEPS TO REPRODUCE:

   1) Krita can be in any idle state, with or without a file already active.

   2) in the file menu, choose 'Open', 'Save As', or 'Export' options.

   3) an empty dialog box appears where the file manager normally does, and Krita immediately crashes to desktop.

I have never experienced this bug in any older version. After upgrading to 4.0 on March 29th, the bug was immediately present.

Comment 1 Halla Rempt 2018-03-30 07:29:15 UTC

We had another Arch user on IRC yesterday who reported the same issue, but with more detail and a backtrace. For him at least the issue is a mismatch between the gtk library and the qt library used. He could work around this by disabling using the native file dialogs in Krita, so the GTK file dialog wasn't used anymore.

You don't give any useful details like which desktop you're using, or a backtrace or anything at all, but it sounds very similar, and it's simply a bug in Arch's packages. Create a backtrace and report it whereever Arch wants bugs reported.

Comment 2 astralis9 2018-03-30 20:58:10 UTC

(In reply to Boudewijn Rempt from comment #1)
> snip

I found a thread on this bug on Reddit this morning; it must have been written by the same user mentioned. However, it was ENABLE Native Dialog that solved the problem for me. Disabling this option at any time brings the bug back.

Sorry for lack of detail. I never wrote a bug report before, and I followed Bugzilla's instructions. Now I've found Krita's guidelines and will do better in the future.