Bug 389932

Summary:	Buttons not working
Product:	[Applications] krita	Reporter:	Mate Pushich <orakmoyaprogamer>
Component:	Usability	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	halla, scottpetrovic
Priority:	NOR	Keywords:	triaged
Version First Reported In:	4.0.0-beta.1
Target Milestone:	---
Platform:	macOS (DMG)
OS:	macOS
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Mate Pushich 2018-02-05 22:20:50 UTC

Most of the buttons on layer options are gone. http://prntscr.com/iamfqg
Most of the buttons in all, except "Krita" tab are gone. http://prntscr.com/iamg6n
The button next to eraser is gone. http://prntscr.com/iamgmo
The buttons for both of these icons are gone. http://prntscr.com/iamhbm
Can not activate eraser button or the "refresh" symboled buttons next to it.

Comment 1 Scott Petrovic 2018-02-05 22:22:31 UTC

Have you also installed Krita 3.x before? I usually see this problem with the configuration for 3.x interferes with the new 4.0. 

You could try to clear that...or make a backup of it. That usually fixes that issue with missing menu entries.

Comment 2 Mate Pushich 2018-02-05 22:26:13 UTC

(In reply to Scott Petrovic from comment #1)
> Have you also installed Krita 3.x before? I usually see this problem with
> the configuration for 3.x interferes with the new 4.0. 
> 
> You could try to clear that...or make a backup of it. That usually fixes
> that issue with missing menu entries.

I have installed Krita 3.3.3, although I don't know how to clear that. Also Krita 3.3.3 is installed under "Applications" and Krita 4.0 beta is located on a separate hard drive, if that makes a difference.

Comment 3 Scott Petrovic 2018-02-06 02:29:24 UTC

There is a place that stores shared settings. It is probably there. Clear the kritarc file https://docs.krita.org/KritaFAQ#Where_are_the_configuration_files_stored.3F

Comment 4 Halla Rempt 2018-02-06 07:44:08 UTC

Yes, please check whether resetting the configuration makes a difference.

Comment 5 Andrew Crouthamel 2018-09-28 03:29:28 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 6 Andrew Crouthamel 2018-10-29 02:20:25 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!