Bug 389698

Summary:	Timeouts on large GMail IMAP Accounts
Product:	[Frameworks and Libraries] Akonadi	Reporter:	KDE
Component:	Gmail resource	Assignee:	Daniel Vrátil <dvratil>
Status:	RESOLVED FIXED
Severity:	normal	CC:	kdepim-bugs
Priority:	NOR
Version:	5.5.3
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:

Description KDE 2018-01-31 15:28:17 UTC

I have a larger (~80K messages) GMail account that I can no longer access successfully with KMail. It seems to time out of retrieving almost all folders. One will occasionally succeed, but then fail on the next attempt. 

The core of the problem seems related to messages like "cannot start handshake on 
non-plain connection". Using akonadiconsole to restart the problem accounts will allow it to try again, but the behaviour is quite consistent. Other GMail accounts work. This account fails in KMail/Akonadi on two different machines. The account work fine in Thunderbird.

The account in question uses Google's 2FA, but the same problem occurs when using the less secure pre-generated key. 

After the retrieval attempts time out, an akonadictl fsck/vacuum shows lots of errors as well, if that helps. 

Please let me know what other information and steps could help resolve this.

Comment 1 Justin Zobel 2022-11-15 22:58:33 UTC

Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!

Comment 2 KDE 2022-11-16 00:24:12 UTC

The behaviour no longer occurs with the newer version.  This bug can be closed , I think