Bug 388659

Summary: When opening Krita, the window is too big and smudged
Product: [Applications] krita Reporter: mesi <mesireine>
Component: UsabilityAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED NOT A BUG    
Severity: normal CC: griffinvalley, halla
Priority: NOR    
Version First Reported In: 3.3.2   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Screenshot

Description mesi 2018-01-07 20:30:47 UTC
When Krita opens, it is much larger size than before and all the texts and icons are unclear and pixelated.(This can already be seen in the logo before the main window opens.) Dockers look stretched and the icons within them are larger than they were before, also pixelated. Some of the things in the window are hidden beneath the screen. This change suddenly happened while I was changing the size of my pencil. (7.1.18)
Comment 1 wolthera 2018-01-07 20:32:31 UTC
Hm... Could you attach a screenshot?
Comment 2 Halla Rempt 2018-01-07 20:40:31 UTC
And tell us which OS you are using, too.
Comment 3 mesi 2018-01-11 18:29:42 UTC
Created attachment 109799 [details]
Screenshot
Comment 4 mesi 2018-01-11 18:31:37 UTC
I use Windows 10. Now that I opened Krita, it seemed a bit clearer, but still too big for the screen.
Comment 5 Halla Rempt 2018-01-11 19:05:32 UTC
The screenshot actually looks fine to me. Try changing the Use HiDPI option in Krita's general settings, or the Renderer in Krita's display settings.
Comment 6 mesi 2018-01-11 19:47:08 UTC
I tried to change the settings, but the window is too big for my screen and the OK button can´t fit in. I tried to move the window so that I could press it, but it doesn´t move upwards. I also tried to make the window smaller, but it only allows me to change the width which is of no use in this case.
Comment 7 Halla Rempt 2018-01-11 20:47:54 UTC
Hi Mesi,

Try  resetting Krita's configuration (https://docs.krita.org/KritaFAQ#Resetting_Krita_configuration) or investigate the display scaling settings of windows, or its accessibility settings.

But this is a bug tracker, not a user support forum, and bugs are about problems in Krita's code, and this is a configuration problem on your system, and I cannot look in your system and see what's up.
Comment 8 mesi 2018-01-11 20:53:49 UTC
Thank you and sorry for the trouble.