Bug 386390

Summary:	Crashes every few minutes at many clicks
Product:	[Applications] kontact	Reporter:	pietz
Component:	mail	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED FIXED
Severity:	crash
Priority:	NOR
Version:	5.5.3
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description pietz 2017-10-31 15:12:59 UTC

Since Kubuntu 17.10 my Kontact/Kmail crashes a LOT of times. When using the menu bar or clicking an an email or clicking in the tree of mails. I would say I have seldomly 10 clicks in a row without crashing.

I wanted to install backtrace packages but they are not available. Can you give some advice how to help out with deeper debug symbols to find this really anoying bug?

Thanks
Andreas

Comment 1 Christoph Feck 2017-11-15 20:36:09 UTC

Without a backtrace, this cannot be investigated. Please see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports

Comment 2 pietz 2017-11-16 17:08:33 UTC

(In reply to Christoph Feck from comment #1)
> Without a backtrace, this cannot be investigated. Please see
> https://community.kde.org/Guidelines_and_HOWTOs/Debugging/
> How_to_create_useful_crash_reports

The problem is, that Kubuntu 17.10 has no debug packages in apt-get ;-(

Any hints how to get the debug symbols?

Comment 3 Christoph Feck 2017-11-29 19:38:06 UTC

It is possible that debug packages are in a separate repository. Please ask for help in a forum of your distribution.

Comment 4 pietz 2018-03-22 17:05:43 UTC

Seems to be problem when using kmail with nuveau driver from Kubuntu. Since I switched to nvidia-348 kmail doesn't crash my system any more.