Bug 386209

Summary: pimsettingexporter-5.6.2 doesn’t save actual emails in ZIP backup
Product: [Applications] pimsettingexporter Reporter: holgersson
Component: generalAssignee: Laurent Montel <montel>
Status: RESOLVED WORKSFORME    
Severity: major CC: asturm, holgersson
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Gentoo Packages   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Ouput of tree inside the unpacked zip file

Description holgersson 2017-10-26 15:01:37 UTC
Created attachment 108571 [details]
Ouput of tree inside the unpacked zip file

Hi,

more or less regular I create backups of my PIM stuff using pimsettingsexporter.
I recgonised that my last full backup was from september, the later ones have only the other stuff inside, but lack the actual mail files.

I’m running pimsettingexporter-5.6.2 as part of kde-applications 17.08.2 on Gentoo ~amd64 (i.e. x86_64, testing).
Comment 1 holgersson 2017-10-26 15:03:43 UTC
- mail.zip is actually empty (zero bit)
- note.zip is empty, but 4kB huge (I have no notes stored there).
Comment 2 Laurent Montel 2017-10-26 15:20:37 UTC
Ok I will investigate it soon
Comment 3 holgersson 2017-11-10 08:28:06 UTC
Fixed within pimsettingexporter 5.6.3/kde applications 17.08.2. Great, thank you!
Comment 4 holgersson 2017-12-26 22:58:55 UTC
I encounter this bug again with pimsettingexporter 5.7.0 from kde applications 17.12.
Comment 5 Andreas Sturmlechner 2018-11-29 13:31:46 UTC
Is it still happening in 18.08.3?
Comment 6 holgersson 2018-11-29 14:32:58 UTC
Actually some emails are stored now (a local maildir in my case), but all other resources (including IMAP caches and other local maildirs) are dismissed from the backup.
Comment 7 Justin Zobel 2023-01-19 00:19:03 UTC
Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!
Comment 8 holgersson 2023-01-30 22:53:39 UTC
(In reply to Justin Zobel from comment #7)
> Thank you for reporting this issue in KDE software. As it has been a while
> since this issue was reported, can we please ask you to see if you can
> reproduce the issue with a recent software version?
> 
> If you can reproduce the issue, please change the status to "REPORTED" when
> replying. Thank you!

Hi Justin, 

sorry, I cannot provide you any further information as I've stopped using KDE PIM software about two years ago as I experienced too many regressions too often and in too many releases - ones like this bug,  duplicated mails or even the necessity to manually remove the whole akonadi database manually.

So feel free to close this bug, it might be already fixed and totally irrelevant to current PIM versions.

kind regards,
Nils
Comment 9 Bug Janitor Service 2023-02-14 03:48:28 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 10 Bug Janitor Service 2023-03-01 03:45:42 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!