Bug 385401

Summary:	Ark :: Application crash when a file fill in a open ZIP or RAR archive.
Product:	[Applications] ark	Reporter:	Mintnix <pcspezialist>
Component:	plugins	Assignee:	Ragnar Thomsen <rthomsen6>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	elvis.angelaccio
Priority:	NOR	Keywords:	triaged
Version First Reported In:	16.04.3
Target Milestone:	---
Platform:	Mint (Ubuntu based)
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	kcrash.text

Description Mintnix 2017-10-05 14:09:14 UTC

When i fill a file per drag & drop into a open ZIP or RAR -archive then Ark application closed with a fail-info. The file is already ok filled in the archive.
This Bug is on the Update from 4:16.04.3a-0ubuntu2.1~ubuntu16.04~ppa1. I have testing downgrade the version over synaptic to the old 4:15.12.3 and the application works fine.
My system is Mint 18.2 KDE.

Comment 1 Elvis Angelaccio 2017-10-05 15:00:22 UTC

We need a backtrace to investigate. After Ark crashed, you should see the DrKonqi window which will show you the crash backtrace.

Comment 2 Mintnix 2017-10-05 20:34:30 UTC

Created attachment 108195 [details]
kcrash.text

It's crazy. I can not install ark-dbg because the old version is requested - so the 15.12.3. Now I have uninstalled and reinstalled ark. Now version 15.12.3 is installed, which works without problems. Unfortunately, an update is now available again on version 16.04.3a in the update management. Is the error perhaps in the package sources?
I have now set the update of the program to ignore ark to keep the working version active.
The appended file is the crashtext. As I said, the debug packages I could not install.
Sorry for the Bad English. Google has translated ;-)

Comment 3 Andrew Crouthamel 2018-09-28 02:39:32 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 4 Andrew Crouthamel 2018-10-28 03:34:51 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!