Bug 384090

Summary:	Error mounting - Dolphin
Product:	[Applications] dolphin	Reporter:	CristianFB <cristian.fb>
Component:	general	Assignee:	Dolphin Bug Assignee <dolphin-bugs-null>
Status:	RESOLVED NOT A BUG
Severity:	normal	CC:	elvis.angelaccio, nate
Priority:	NOR
Version:	17.08.0
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description CristianFB 2017-08-27 23:43:18 UTC

Hi,

When I open Dolphin, and I click on one of my HDDs, it show me this:

The requested operation has failed: Error mounting /dev/sdd1 at /media/(myuser)/HD2000: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sdd1" "/media/(myuser)/HD2000"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sdd1': Operación no permitida
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

Comment 1 Nate Graham 2017-08-28 04:11:32 UTC

Looks like Dolphin detected that the file system is in a bad state. I would say this behavior is expected, and is certainly preferable than blindly mounting it and potentially corrupting your data!

Comment 2 CristianFB 2017-08-28 12:57:00 UTC

(In reply to Nate Graham from comment #1)
> Looks like Dolphin detected that the file system is in a bad state. I would
> say this behavior is expected, and is certainly preferable than blindly
> mounting it and potentially corrupting your data!

How can I fix it? I could enter previously to the disks.

Comment 3 Nate Graham 2017-08-29 02:16:15 UTC

The error message appears to tell you what you should do:

"The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option."

If this is a windows partition, then do that. If it's not, then I'm not sure, not being an expert on NTFS filesystems. Either way, it's not Dolphin's job to repair filesystems.