Bug 383470

Summary:	Help files not found
Product:	[Applications] khelpcenter	Reporter:	djim2000
Component:	general	Assignee:	Documentation Editorial Team <kde-doc-english>
Status:	RESOLVED NOT A BUG
Severity:	major	CC:	lueck, luigi.toscano
Priority:	NOR
Version:	5.8.7
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Attachments:	attachment-8704-0.html

Description djim2000 2017-08-13 23:12:34 UTC

When i try to access the help center for basically any program i got the following message: "O arquivo de ajuda solicitado não pode ser analisado:<br />/usr/share/doc/HTML/pt_BR//systemsettings/index.docbook", notice that the problem is very simple actually, the path of the documentation is wrong, it has two forward slashes after pt-BR. Is there any way to specify the documentation path manually?

Comment 1 Burkhard Lück 2017-08-14 02:12:05 UTC

Do you have docbook-xml and docbook-xsl installed?

Comment 2 Luigi Toscano 2017-08-14 11:49:26 UTC

From the point of view of internal magic, /usr/share/doc/HTML/pt_BR//systemsettings/index.docbook should work exactly as the proper path.

Can you please share more details, like the version of the KHelpCenter (5.8.7 is not a valid version), I suggest to check the version of the rpm package too, and the version of the Frameworks packages (like kdoctools).

Comment 3 djim2000 2017-08-14 23:57:09 UTC

(In reply to Burkhard Lueck from comment #1)
> Do you have docbook-xml and docbook-xsl installed?

> No i did not have, but i installed and now the bug is fixed, thank you very much! :)

Comment 4 djim2000 2017-08-15 00:00:15 UTC

(In reply to Luigi Toscano from comment #2)
> From the point of view of internal magic,
> /usr/share/doc/HTML/pt_BR//systemsettings/index.docbook should work exactly
> as the proper path.
> 
> Can you please share more details, like the version of the KHelpCenter
> (5.8.7 is not a valid version), I suggest to check the version of the rpm
> package too, and the version of the Frameworks packages (like kdoctools).

> It was not necessary, i followed the suggestion from Burkhard Lueck, and it worked, thank you anyways.

Comment 5 Luigi Toscano 2017-08-15 18:07:49 UTC

I understand that it was fixed by installing those packages, but I'm not sure how it could have happened: they should be required dependencies of kdoctools, so this may be a problem in the packaging. My question about the packages is still valid, or other people could hit the same issue.

Comment 6 djim2000 2017-08-15 21:04:06 UTC

Created attachment 107301 [details]
attachment-8704-0.html

Kdoctools version: 5.32.0-1.11, Kdoctools RPM: 5.32.0, KhelpCenter version: 5.7.1, KhelpCenter RPM: 16.08.2
The RPMs' versions i obtained via: rpm -q -i {package-name}, the version of kdoctools package was through YaST and the version of khelpcenter is from "Help > About help center" at the KHelpCenter application.

I don't know if it may have something to do with this problem but i installed this system using a scratched DVD, and the installation showed an error but according to the error message showed at the moment of the installation, the problem was only at the package Okular, that is actually working fine.