Bug 381308

Summary: can't play any video file
Product: [Applications] dragonplayer Reporter: Song Xia <xs083>
Component: generalAssignee: Harald Sitter <sitter>
Status: RESOLVED NOT A BUG    
Severity: normal CC: myriam, nate
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Song Xia 2017-06-17 07:32:40 UTC
can't play any video file,when open a video,display nothing but blank.
Comment 1 Nate Graham 2017-06-17 13:34:36 UTC
Could be a missing codec issue, could be a bug in DragonPlayer, or could be something else entirely. This bug report is not actionable without additional information to help us triage it. Please provide the following:
- Your Linux distro
- DragonPlayer version
- Plasma and QT versions
- A sample file that you can't play
- Console output when you open DragonPlayer from the CLI (/usr/bin/dragon) and try again

I'm closing the bug for now, but will re-open it if you can attach the requested information.
Comment 2 Christoph Feck 2017-06-26 13:31:01 UTC
Intermediate status change, bugzilla forbids to go from RESOLVED to NEEDSINFO.
Comment 3 Christoph Feck 2017-06-26 13:31:29 UTC
If you can provide the information requested in comment #1, please add it.
Comment 4 Christoph Feck 2017-07-12 12:43:08 UTC
To further investigate this issue, KDE developers need the information requested in comment #1. If you can provide it, or need help with finding that information, please add a comment.
Comment 5 Christoph Feck 2017-07-26 17:46:30 UTC
No response, changing status.