Bug 380293

Summary: Wacom tablet not working with krita
Product: [Applications] krita Reporter: egb113
Component: Tablets (tablet issues are only very rarely bugs in Krita!)Assignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: critical CC: freebox64, halla
Priority: NOR    
Version First Reported In: 3.1.4   
Target Milestone: ---   
Platform: Other   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Krita Tablet log
attachment-22166-0.html
attachment-24850-0.html

Description egb113 2017-05-28 21:59:48 UTC
Created attachment 105748 [details]
Krita Tablet log

So I get krita up and running and I try to use my Walcom Bamboo CTH-470 but I get NOTHING. Not a dot from the pen (Only works with finger but I would rather use the pen). Can someone answer ASAP? Thanks
Comment 1 mvowada 2017-05-28 23:19:13 UTC
(In reply to egb113 from comment #0)
> Created attachment 105748 [details]
> Krita Tablet log
> 
> So I get krita up and running and I try to use my Walcom Bamboo CTH-470 but
> I get NOTHING. Not a dot from the pen (Only works with finger but I would
> rather use the pen). Can someone answer ASAP? Thanks

Hi egb113, I'm not an expert... maybe you've already tried to use the "Wacom Tablet Preference File Utility" to clear all the preferences? That will reset all your tablets configuration and you'll need to reconfigure it. I'm assuming it's working well with similar programs.
Comment 2 egb113 2017-05-29 13:10:06 UTC
Created attachment 105752 [details]
attachment-22166-0.html

I am trying to use the portable version of krita because I am running on a
laptop. Might fix the problem.

On Sun, May 28, 2017 at 7:19 PM, mvowada <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=380293
>
> mvowada <freebox64@tiscali.it> changed:
>
>            What    |Removed                     |Added
> ------------------------------------------------------------
> ----------------
>                  CC|                            |freebox64@tiscali.it
>
> --- Comment #1 from mvowada <freebox64@tiscali.it> ---
> (In reply to egb113 from comment #0)
> > Created attachment 105748 [details]
> > Krita Tablet log
> >
> > So I get krita up and running and I try to use my Walcom Bamboo CTH-470
> but
> > I get NOTHING. Not a dot from the pen (Only works with finger but I would
> > rather use the pen). Can someone answer ASAP? Thanks
>
> Hi egb113, I'm not an expert... maybe you've already tried to use the
> "Wacom
> Tablet Preference File Utility" to clear all the preferences? That will
> reset
> all your tablets configuration and you'll need to reconfigure it. I'm
> assuming
> it's working well with similar programs.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 egb113 2017-05-29 13:47:09 UTC
Created attachment 105754 [details]
attachment-24850-0.html

Sorry for taking up your time. I found out that it was my fault, Not
krita's. I kept on installing the wrong driver. But thanks for the
suggestion!


On Mon, May 29, 2017 at 9:09 AM, Elliott Benson <egb113@gmail.com> wrote:

> I am trying to use the portable version of krita because I am running on a
> laptop. Might fix the problem.
>
> On Sun, May 28, 2017 at 7:19 PM, mvowada <bugzilla_noreply@kde.org> wrote:
>
>> https://bugs.kde.org/show_bug.cgi?id=380293
>>
>> mvowada <freebox64@tiscali.it> changed:
>>
>>            What    |Removed                     |Added
>> ------------------------------------------------------------
>> ----------------
>>                  CC|                            |freebox64@tiscali.it
>>
>> --- Comment #1 from mvowada <freebox64@tiscali.it> ---
>> (In reply to egb113 from comment #0)
>> > Created attachment 105748 [details]
>> > Krita Tablet log
>> >
>> > So I get krita up and running and I try to use my Walcom Bamboo CTH-470
>> but
>> > I get NOTHING. Not a dot from the pen (Only works with finger but I
>> would
>> > rather use the pen). Can someone answer ASAP? Thanks
>>
>> Hi egb113, I'm not an expert... maybe you've already tried to use the
>> "Wacom
>> Tablet Preference File Utility" to clear all the preferences? That will
>> reset
>> all your tablets configuration and you'll need to reconfigure it. I'm
>> assuming
>> it's working well with similar programs.
>>
>> --
>> You are receiving this mail because:
>> You reported the bug.
>
>
>
Comment 4 mvowada 2017-05-29 14:45:54 UTC
Hi. Thank you for letting know and glad to hear it's working well now :)