| Summary: | kontact 17.04.0-19.5 fails to start lmail client 17.04.0.25.5 due to undefined symbols | ||
|---|---|---|---|
| Product: | [Applications] kontact | Reporter: | Nick <ndordea> |
| Component: | general | Assignee: | kdepim bugs <pim-bugs-null> |
| Status: | RESOLVED NOT A BUG | ||
| Severity: | crash | CC: | montel |
| Priority: | NOR | Keywords: | drkonqi |
| Version First Reported In: | 5.5.0 | ||
| Target Milestone: | --- | ||
| Platform: | openSUSE | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
|
Description
Nick
2017-05-17 19:40:18 UTC
The full error message is as follows : Can not load part for Mail Can not load library /usr/lib64/qt5/plugins/kmailpart.so ( libKF5MessageViewer.so.5 undefined symbol _ZTIN13Transport1 error ) 2nd test pointed to another undefined symbol /usr/lib64/libkmailprivate.so.5 undefined symbol _ZTIN3kleo17KeySelectionComboE I noticed that many of libKF% entries in yast were pointining to version 16 rather than 17 . I upgraded those at level 16 to their equivalent in ver 17 shutdown / restart I got a different symbol /usr/lib64/libkmailprivate.so.5 undefined symbol _ZN10MailCommon24FavoriteCollectionWidget15NewTabRequestedEb Checked /usr/lib64/libkmailprivate.so.5 it is a link ls -al /usr/lib64/libkmailprivate.so.5 lrwxrwxrwx 1 root root 24 May 17 13:21 /usr/lib64/libkmailprivate.so.5 -> libkmailprivate.so.5.5.0 Thanks Nick it's a distro problem. Please report them. Regards Could you please give me an email for the distro problem ?
Thanks
-------------
However , it seems that the KDE packaging is the issue .
After I did some checking of the versions of the KDE/akonadi/libKF5 components and updating them [ manually ! ] to be at the same level I got the kontact working again .
Here is what I've done ..........
Continued to check [ via yast ] some version between different components like
kleopatra5 16.08.2.-1.1
libkleo 17.04.1-47.1
then upgrade to kleopatra 17.04.1-21.1 which triggered the upgrade
kleopatra-lang 17.04.1-21.1
I discovered many more in the same category .
All point to KDE packaging .
I use Software Update" wizard to get notifications when updates are available.
Then , I use sudo zypper -up l to updatae/upgrade my machine .
It is supposed that the zypper resolves the inter-packages relationships
and selects the packages that match those relationships .
Explaining why kleopatra remains at 16.8 level while libkleo is upgraded to 17.04 point to the
correctness of inter-packages relationships' definitions .
I noticed that some undefined symbols were resolved and another new ones were the new culprits
[ mainly in libKF5* packages ] .
I continued with this process until both kontact/kmail failed without displying an error window .
Starting them from konsole gave the below symptmos .....
that point now to akonadi !
The messages are provided at the end of this file.
I did the same thing, as above, for akonadi [ some packages were at 16.8 other at 17.04 ] and I got allmost of them
to 17.04 .... version .
After many yast updates finally I got kontact stating as before .
ps -ef | grep kontact
<uname> 1028 4647 0 15:44 ? 00:00:00 http.so [kdeinit5] http local:/run/user/1000/klauncherTJ4648.1.slave-socket local:/run/user/1000/kontactP28986.5.slave-socket
<uname> 1029 4647 0 15:44 ? 00:00:00 http.so [kdeinit5] http local:/run/user/1000/klauncherTJ4648.1.slave-socket local:/run/user/1000/kontactV28986.6.slave-socket
<uname> 1031 4647 0 15:44 ? 00:00:00 http.so [kdeinit5] http local:/run/user/1000/klauncherTJ4648.1.slave-socket local:/run/user/1000/kontactM28986.7.slave-socket
<uname> 1033 4647 0 15:44 ? 00:00:00 http.so [kdeinit5] http local:/run/user/1000/klauncherTJ4648.1.slave-socket local:/run/user/1000/kontactr28986.8.slave-socket
<uname> 1038 4647 0 15:44 ? 00:00:00 http.so [kdeinit5] http local:/run/user/1000/klauncherTJ4648.1.slave-socket local:/run/user/1000/kontactb28986.9.slave-socket
<uname> 1039 4647 0 15:44 ? 00:00:00 http.so [kdeinit5] http local:/run/user/1000/klauncherTJ4648.1.slave-socket local:/run/user/1000/kontactf28986.10.slave-socket
<uname> 1052 4647 0 15:44 ? 00:00:00 http.so [kdeinit5] https local:/run/user/1000/klauncherTJ4648.1.slave-socket local:/run/user/1000/kontactg28986.11.slave-socket
<uname> 1055 4647 0 15:44 ? 00:00:00 http.so [kdeinit5] https local:/run/user/1000/klauncherTJ4648.1.slave-socket local:/run/user/1000/kontactz28986.12.slave-socket
<uname> 28986 4647 0 15:20 ? 00:00:14 /usr/bin/kontact
<uname@hostname>:~> kontact
[0518/104345:ERROR:nss_util.cc(839)] After loading Root Certs, loaded==false: NSS error code: -8018
org.kde.pim.webengineviewer: It's not necessary to check database now
org.kde.akonadi.ETM: GEN true false false
org.kde.akonadi.ETM: collection: QVector()
org.kde.akonadi.ETM:
org.kde.pim.webengineviewer: Database already initialized. It's a bug in code if you call it twice.
"Tag 'a' is not defined in message {<__kuit_internal_top__>For more information about using Akregator, check the <a ...}."
"Tag 'a' is not defined in message {<__kuit_internal_top__>For more information about using Akregator, check the <a ...}."
"Tag 'a' is not defined in message {<__kuit_internal_top__>KMail has many powerful features that are described in th...}."
"Tag 'br' is not defined in message {<__kuit_internal_top__>Thank you,<br/>The KMail Team</__kuit_internal_top__>}."
kontact: symbol lookup error: /usr/lib64/libKF5LibkdepimAkonadi.so.5: undefined symbol: _ZNK4KPIM15ProgressManager12progressItemERK7QString
<uname@hostname>:~> kmail
Pass a valid window to KWallet::Wallet::openWallet().
org.kde.pim.webengineviewer: It's not necessary to check database now
[0518/104422:ERROR:nss_util.cc(839)] After loading Root Certs, loaded==false: NSS error code: -8018
this does not work on a KActionCollection containing actions!
org.kde.akonadi.ETM: GEN true false false
org.kde.akonadi.ETM: collection: QVector()
org.kde.akonadi.ETM:
"Tag 'a' is not defined in message {<__kuit_internal_top__>KMail has many powerful features that are described in th...}."
"Tag 'br' is not defined in message {<__kuit_internal_top__>Thank you,<br/>The KMail Team</__kuit_internal_top__>}."
kmail: symbol lookup error: /usr/lib64_ZNK4KPIM15ProgressManager12progressItemERK7QString/libKF5LibkdepimAkonadi.so.5: undefined symbol: _ZNK4KPIM15ProgressManager12progressItemERK7QString
Most likely means you're using repo that are not supposed to be used together or that the pim packages come from two different repositories. Check your configuration. |