Bug 378856

Summary:	Crash with Windows 10 on creating document
Product:	[Applications] krita	Reporter:	Scott Petrovic <scottpetrovic>
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	halla
Priority:	NOR
Version:	3.1.2
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Scott Petrovic 2017-04-17 03:17:52 UTC

OpenGL doesn't seem to be the culprit with this. The person had a hard time downloading the 3.1.3 beta because of a missing "QtCore.dll". Here is there crash log from 3.1.2...

Error occurred on Sunday, April 16, 2017 at 20:42:01.

krita.exe caused an Access Violation at location 00007FFEBE225840 in module libkritaimage.dll Reading from location FFFFFFFF8415CE80.

AddrPC           Params
00007FFEBE225840 0000000000000000 00007FFEBE225936 00000000015C17C0  libkritaimage.dll!cblas_xerbla
00007FFEBE2239DA 0000000000000000 0000000000000000 00000000015C17C0  libkritaimage.dll!cblas_xerbla
00007FFEBE224265 0000000002DC2301 000000001F000001 00000000853A0EB0  libkritaimage.dll!cblas_xerbla
00007FFEBE360D16 00007FFEBE1B2680 0000000000000005 000000006881FE10  libkritaimage.dll!operator+=<QStringBuilder<QString, char [5]>, QString>
00007FFEBE094AEC 0000000000000001 0000000084C71550 0000000084C71570  libkritaimage.dll!KisUpdateTimeMonitor::instance
00007FFEBE0A41A1 00000000853F9081 00000000688990A7 0000000084A04220  libkritaimage.dll!KisImage::notifyProjectionUpdated
0000000068A2EBCA 0000000084D19D08 000000006889D51A 0000000000000000  Qt5Core.dll!QMetaObject::activate
00007FFEBE1B2770 0000000000000010 000000006881FDD0 0000000084A04220  libkritaimage.dll!KisUpdaterContext::qt_static_metacall
0000000068A2EBCA 0000000084C71650 00000000000000F0 0000000000000003  Qt5Core.dll!QMetaObject::activate
00007FFEBE24DBB5 0000000000000000 0000000068B4E4DC 0000000000000010  libkritaimage.dll!KisUpdateJobItem::run
000000006889BEC9 0000000084CB0DA0 0000000084C71950 000000008160E9B0  Qt5Core.dll!QThreadPoolPrivate::startThread
000000006889DB6C 0000000008F3CC80 0000000000000000 0000000000000000  Qt5Core.dll!QThread::setTerminationEnabled
00007FFEF16DB2BA 00007FFEF1730670 000000008160E9B0 0000000000000000  msvcrt.dll!_beginthreadex
00007FFEF16DB38C 0000000000000000 0000000000000000 0000000000000000  msvcrt.dll!_endthreadex
00007FFEEF748364 0000000000000000 0000000000000000 0000000000000000  KERNEL32.DLL!BaseThreadInitThunk
00007FFEF19470D1 0000000000000000 0000000000000000 0000000000000000  ntdll.dll!RtlUserThreadStart

krita.exe
ntdll.dll   	6.2.14393.479
KERNEL32.DLL	6.2.14393.0
KERNELBASE.dll	6.2.14393.1066
msvcrt.dll  	7.0.14393.0
libkritaui.dll
libkritawidgetutils.dll
libKF5I18n.dll
Qt5Core.dll 	5.6.1.0
ADVAPI32.dll	6.2.14393.0
Qt5Gui.dll  	5.6.1.0
sechost.dll 	6.2.14393.0
RPCRT4.dll  	6.2.14393.82
GDI32.dll   	6.2.14393.206
ole32.dll   	6.2.14393.1066
gdi32full.dll	6.2.14393.1066
combase.dll 	6.2.14393.953
USER32.dll  	6.2.14393.576
ucrtbase.dll	6.2.14393.0
win32u.dll  	6.2.14393.51
bcryptPrimitives.dll	6.2.14393.0
Qt5Widgets.dll	5.6.1.0
SHELL32.dll 	6.2.14393.1066
cfgmgr32.dll	6.2.14393.0
windows.storage.dll	6.2.14393.1066
powrprof.dll	6.2.14393.0
shlwapi.dll 	6.2.14393.0
kernel.appcore.dll	6.2.14393.0
libkritaglobal.dll
shcore.dll  	6.2.14393.953
profapi.dll 	6.2.14393.0
WS2_32.dll  	6.2.14393.206
libkritaplugin.dll
libKF5ConfigCore.dll
libintl.DLL 	0.18.0.0
libKF5ConfigGui.dll
libKF5CoreAddons.dll
libKF5GuiAddons.dll
libKF5ItemViews.dll
libKF5WidgetsAddons.dll
libKF5WindowSystem.dll
Qt5PrintSupport.dll	5.6.1.0
comdlg32.dll	6.2.14393.479
MPR.dll     	6.2.14393.0
OPENGL32.dll	6.2.14393.0
Qt5Xml.dll  	5.6.1.0
iconv.dll
NETAPI32.dll	6.2.14393.0
USERENV.dll 	6.2.14393.0
COMCTL32.dll	5.82.14393.447
WINSPOOL.DRV	6.2.14393.953
GLU32.dll   	6.2.14393.0
DDRAW.dll   	6.2.14393.953
bcrypt.dll  	6.2.14393.576
DCIMAN32.dll	6.2.14393.0
NETUTILS.DLL	6.2.14393.0
LOGONCLI.DLL	6.2.14393.0
SAMCLI.DLL  	6.2.14393.0
libkritaflake.dll
libkritacolor.dll
libkritaimage.dll
libkritalibbrush.dll
libkritaodf.dll
libkritapigment.dll
libkritapsd.dll
libkritastore.dll
libkritaundo2.dll
libkritaversion.dll
libkritawidgets.dll
libexiv2.dll
PSAPI.DLL   	6.2.14393.0
libKF5Completion.dll
Qt5Multimedia.dll	5.6.1.0
Qt5Network.dll	5.6.1.0
Qt5Svg.dll  	5.6.1.0
libfftw3-3.dll
libHalf.dll
libpng16.dll
libKF5Archive.dll
libexpat.dll
libz.dll    	1.2.8.0
DNSAPI.dll  	6.2.14393.953
NSI.dll     	6.2.14393.0
IPHLPAPI.DLL	6.2.14393.953
Qt5Concurrent.dll	5.6.1.0
IMM32.DLL   	6.2.14393.0
qwindows.dll	5.6.1.0
OLEAUT32.dll	6.2.14393.1066
msvcp_win.dll	6.2.14393.0
WINMM.dll   	6.2.14393.0
WINMMBASE.dll	6.2.14393.0
uxtheme.dll 	6.2.14393.0
tiptsf.dll  	6.2.14393.206
dwmapi.dll  	6.2.14393.206
ig9icd64.dll	21.20.16.4550
WTSAPI32.dll	6.2.14393.0
igc64.dll   	21.20.16.4550
kimg_exr.dll
libIex.dll
libIlmImf.dll
libIlmThread.dll
libImath.dll
kimg_kra.dll
kimg_ora.dll
kimg_pcx.dll
kimg_pic.dll
kimg_psd.dll
kimg_ras.dll
kimg_rgb.dll
kimg_tga.dll
kimg_xcf.dll
qdds.dll    	5.6.1.0
qgif.dll    	5.6.1.0
qicns.dll   	5.6.1.0
qico.dll    	5.6.1.0
qjpeg.dll   	5.6.1.0
qsvg.dll    	5.6.1.0
qtiff.dll   	5.6.1.0
qwbmp.dll   	5.6.1.0
qwebp.dll   	5.6.1.0
MSCTF.dll   	6.2.14393.953
clbcatq.dll 	2001.12.10941.16384
dataexchange.dll	6.2.14393.206
dcomp.dll   	6.2.14393.0
d3d11.dll   	6.2.14393.953
dxgi.dll    	6.2.14393.953
twinapi.appcore.dll	6.2.14393.1066
exchndl.dll 	0.8.1.0
VERSION.dll 	6.2.14393.0
mgwhelp.dll 	0.8.1.0
dbghelp.dll 	6.3.9600.17298
wintab32.dll	1.0.5.8
Pen_Tablet.dll	5.3.5.3
uiautomationcore.dll	7.2.14393.479
sxs.dll     	6.2.14393.0
kritalcmsengine.dll
liblcms2.dll
krita_colorspaces_extensions.dll
kritachalkpaintop.dll
libkritalibpaintop.dll
kritacolorsmudgepaintop.dll
kritacurvepaintop.dll
kritadefaultpaintops.dll
kritadeformpaintop.dll
kritadynapaintop.dll
kritaexperimentpaintop.dll
kritafilterop.dll
kritagridpaintop.dll
kritahairypaintop.dll
kritahatchingpaintop.dll
kritaparticlepaintop.dll
kritaroundmarkerpaintop.dll
kritasketchpaintop.dll
kritaspraypaintop.dll
kritatangentnormalpaintop.dll
kritablurfilter.dll
kritacolorsfilters.dll
kritaconvolutionfilters.dll
kritadodgeburn.dll
kritaembossfilter.dll
kritaexample.dll
kritaextensioncolorsfilters.dll
kritafastcolortransferfilter.dll
kritagradientmap.dll
kritahalftone.dll
kritaimageenhancement.dll
kritaindexcolors.dll
kritalevelfilter.dll
kritanoisefilter.dll
kritanormalize.dll
kritaoilpaintfilter.dll
kritaphongbumpmap.dll
kritapixelizefilter.dll
kritaposterize.dll
kritaraindropsfilter.dll
kritarandompickfilter.dll
kritaroundcornersfilter.dll
kritasmalltilesfilter.dll
kritasobelfilter.dll
kritathreshold.dll
kritaunsharpfilter.dll
kritawavefilter.dll
SspiCli.dll 	6.2.14393.576
krita_shape_text.dll
libkritatextlayout.dll
libkritatext.dll
krita_flaketools.dll
krita_karbontools.dll
krita_tool_basicflakes.dll
libkritabasicflakes.dll
krita_shape_vector.dll
libkritavectorimage.dll
krita_shape_artistictext.dll
krita_shape_paths.dll
kritacolorgenerator.dll
kritapatterngenerator.dll
kritadefaulttools.dll
libboost_system-mgw51-mt-1_61.dll
kritarulerassistanttool.dll
kritaselectiontools.dll
kritatoolcrop.dll
kritatooldyna.dll
kritatoollazybrush.dll
kritatoolpolygon.dll
kritatoolpolyline.dll
kritatooltext.dll
kritatooltransform.dll
kritaanimationdocker.dll
krita_docker_defaults.dll
kritaartisticcolorselector.dll
kritachanneldocker.dll
kritacolorselectorng.dll
qsvgicon.dll	5.6.1.0
kritacolorslider.dll
kritacompositiondocker.dll
kritadefaultdockers.dll
kritadigitalmixer.dll
kritagriddocker.dll
kritahistogramdocker.dll
kritahistorydocker.dll
kritaimagedocker.dll
kritalutdocker.dll
libOpenColorIO.dll
kritaoverviewdocker.dll
kritapalettedocker.dll
kritapatterndocker.dll
kritapresetdocker.dll
kritapresethistory.dll
kritasmallcolorselector.dll
kritaspecificcolorselector.dll
kritatasksetdocker.dll
edputil.dll 	6.2.14393.0
kritaanimationrenderer.dll
kritabigbrother.dll
kritaclonesarray.dll
kritacolorrange.dll
kritacolorspaceconversion.dll
kritagmic.dll
libgomp_64-1.dll
kritahistogram.dll
kritaimagesize.dll
kritaimagesplit.dll
kritalayergroupswitcher.dll
kritalayersplit.dll
kritametadataeditor.dll
kritamodifyselection.dll
kritaoffsetimage.dll
kritaresourcemanager.dll
kritarotateimage.dll
kritaseparatechannels.dll
kritashearimage.dll
kritawaveletdecompose.dll
OLEACC.dll  	7.2.14393.1066
WININET.dll 	11.0.14393.1066
iertutil.dll	11.0.14393.1066
ondemandconnroutehelper.dll	6.2.14393.351
winhttp.dll 	6.2.14393.953
mswsock.dll 	6.2.14393.0
WINNSI.DLL  	6.2.14393.0
urlmon.dll  	11.0.14393.1066
rasadhlp.dll	6.2.14393.0
fwpuclnt.dll	6.2.14393.0

Windows 6.2.9200
DrMingw 0.8.1

Comment 1 Halla Rempt 2017-06-05 08:44:57 UTC

I see this backtrace a lot, also on the windows app store. But the backtrace is useless :-(

Comment 2 Halla Rempt 2018-09-06 14:07:42 UTC

I think we should close this; this was for 3.x, and it was never reproducible.