Bug 378199

Summary:	Can't copy tracks to Lumia device
Product:	[Applications] amarok	Reporter:	Dan Dart <kde>
Component:	Collections/MTP player	Assignee:	Amarok Bugs <amarok-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	matej, postix, simonandric5
Priority:	NOR
Version First Reported In:	2.8.0
Target Milestone:	2.9
Platform:	Kubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Bug Depends on:	313131
Bug Blocks:

Description Dan Dart 2017-03-28 11:03:04 UTC

I have a Lumia 535 and I'm trying to copy files from amarok but mainly getting this error blocking it with mp3s:

[MtpHandler] Failed to get storage properties, cannot get capacity

My debug looks like it's not even trying with flacs and complaining that the "the device already has these tracks" too, like:

https://bugs.kde.org/show_bug.cgi?id=313131

This is probably similar to
https://bugs.kde.org/show_bug.cgi?id=186835
but surely that's been fixed, right?

amarok: BEGIN: virtual void Collections::CollectionLocation::getKIOCopyableUrls(const TrackList&) 
amarok:   [CollectionLocation] adding url  KUrl("file:///home/kvd/Music/Lindisfarne/Top Of The Pops 1970-1974_ CD1of3_ _ReMastered Tracks/20_-_Lady Eleanor_.flac") 
amarok:   BEGIN: void Collections::CollectionLocation::slotStartCopy(const QMap<KSharedPtr<Meta::Track>, KUrl>&, const Transcoding::Configuration&) 
amarok:     BEGIN: virtual void Collections::MediaDeviceCollectionLocation::copyUrlsToCollection(const QMap<KSharedPtr<Meta::Track>, KUrl>&, const Transcoding::Configuration&) 
amarok:       BEGIN: void Meta::MediaDeviceHandler::copyTrackListToDevice(Meta::TrackList) 
amarok:         BEGIN: virtual float Meta::MtpHandler::totalCapacity() const 
amarok:         END__: virtual float Meta::MtpHandler::totalCapacity() const [Took: 0s] 
amarok:         BEGIN: virtual float Meta::MtpHandler::totalCapacity() const 
amarok:         END__: virtual float Meta::MtpHandler::totalCapacity() const [Took: 0s] 
amarok:         BEGIN: virtual float Meta::MtpHandler::totalCapacity() const 
amarok:         END__: virtual float Meta::MtpHandler::totalCapacity() const [Took: 0s] 
amarok:       END__: void Meta::MediaDeviceHandler::copyTrackListToDevice(Meta::TrackList) [Took: 1.6s] 
amarok:     END__: virtual void Collections::MediaDeviceCollectionLocation::copyUrlsToCollection(const QMap<KSharedPtr<Meta::Track>, KUrl>&, const Transcoding::Configuration&) [Took: 1.6s] 
amarok:   END__: void Collections::CollectionLocation::slotStartCopy(const QMap<KSharedPtr<Meta::Track>, KUrl>&, const Transcoding::Configuration&) [Took: 1.6s] 
amarok: END__: virtual void Collections::CollectionLocation::getKIOCopyableUrls(const TrackList&) [Took: 1.6s] 
amarok: BEGIN: void Collections::CollectionLocation::slotFinishCopy() 
amarok: END__: void Collections::CollectionLocation::slotFinishCopy() [Took: 0s] 
X Error: BadWindow (invalid Window parameter) 3
  Major opcode: 20 (X_GetProperty)
  Resource id:  0x5a00215
amarok: BEGIN: virtual float Meta::MtpHandler::totalCapacity() const 
amarok: END__: virtual float Meta::MtpHandler::totalCapacity() const [Took: 0s] 
amarok: BEGIN: virtual float Meta::MtpHandler::totalCapacity() const 
amarok: END__: virtual float Meta::MtpHandler::totalCapacity() const [Took: 0s] 
amarok: BEGIN: virtual float Meta::MtpHandler::totalCapacity() const 
amarok: END__: virtual float Meta::MtpHandler::totalCapacity() const [Took: 0s] 
amarok: BEGIN: virtual float Meta::MtpHandler::totalCapacity() const 
amarok: END__: virtual float Meta::MtpHandler::totalCapacity() const [Took: 0s] 

Works fine in Dolphin

Cheers

Comment 1 Myriam Schweingruber 2017-03-28 19:56:34 UTC

This is actually a duplicate of another bug.
As a workaround, can you copy the tracks to the device using Dolphin? If that doesn't work either, then the MTP KIO slave is to blame.

*** This bug has been marked as a duplicate of bug 313131 ***

Comment 2 Dan Dart 2017-03-29 11:43:34 UTC

I think that only the flac portion is the duplicate. This still looks like a new bug with any other type of music failing as well.

This looks like the relevant section for MP3s:

[MtpHandler] Failed to get storage properties, cannot get capacity

(and yes Dolphin works so MTP is fine).

Comment 3 Myriam Schweingruber 2017-03-29 15:49:05 UTC

Thank you for the fast feedback, removing the duplicate link

Comment 4 postix 2022-10-18 17:28:03 UTC

Can you still reproduce it with some newer version of Plasma (Frameworks)?

Comment 5 Dan Dart 2022-10-26 10:42:22 UTC

I no longer own such a device, it broke almost immediately after receiving it actually. I am happy to kill this off unless anybody else still has this issue and/or is actually 313131 - alternatively to keep it in this state for someone to (never, perhaps) discover or ask for again.

Thanks for asking back though. Not sure the closed status for "We can bring it back if we ever need to".

Comment 6 Bug Janitor Service 2022-11-10 05:12:56 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 7 Bug Janitor Service 2022-11-25 05:23:08 UTC

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!