| Summary: | kmail often stuck in "Retrieving Folder Contents" | ||
|---|---|---|---|
| Product: | [Applications] kmail2 | Reporter: | Martin Koller <kollix> |
| Component: | general | Assignee: | kdepim bugs <kdepim-bugs> |
| Status: | RESOLVED FIXED | ||
| Severity: | normal | CC: | apcomptec, cousinmarc, emilianh, kde, kdebugs, montel |
| Priority: | NOR | ||
| Version: | 5.4.3 | ||
| Target Milestone: | --- | ||
| Platform: | Other | ||
| OS: | Linux | ||
| Latest Commit: | https://commits.kde.org/akonadi/63ce354bbee698e3daa5d193e0b8c0e1725af9ab | Version Fixed In: | |
| Sentry Crash Report: | |||
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Description
Martin Koller
2017-03-28 07:11:14 UTC
I am also experiencing this problem. When I start kmail from a command line, and select a mailbox where the problem is happening, I get a run of errors shown, like: org.kde.pim.akonadicore: Got a stale notification for an item which was already removed. 36928 "" The number run up to 36968 with a few skipped. I have also noticed, in my attempts to fix things, that running "akonadictrl fsck" reports a list of errors, but does not fix any, as the same errors are reported on the next run. $ akonadictl fsck Looking for resources in the DB not matching a configured resource... Looking for collections not belonging to a valid resource... Checking collection tree consistency... Looking for items not belonging to a valid collection... Looking for item parts not belonging to a valid item... Looking for item flags not belonging to a valid item... Looking for overlapping external parts... Verifying external parts... Found 274 external files. Found 274 external parts. Found no unreferenced external files. Checking size treshold changes... Found 0 parts to be moved to external files Found 0 parts to be moved to database Looking for dirty objects... Collection "Search" (id: 1) has no RID. Found 1 collections without RID. Item "36378" has no RID. Item "36553" has no RID. Item "36554" has no RID. Item "36556" has no RID. Item "36575" has no RID. Item "36690" has no RID. Item "36709" has no RID. Item "36712" has no RID. Item "36723" has no RID. Item "36727" has no RID. Item "36733" has no RID. Item "36736" has no RID. Item "36739" has no RID. Item "36748" has no RID. Item "36759" has no RID. Item "36762" has no RID. Item "36764" has no RID. Item "36768" has no RID. Item "36770" has no RID. Item "36772" has no RID. Item "36779" has no RID. Item "36811" has no RID. Item "36924" has no RID. Found 23 items without RID. Found 0 dirty items. Looking for rid-duplicates not matching the content mime-type of the parent collection Checking Local Folders Checking Personal Contacts Checking Personal Contacts Found duplicates 022265b7-7fa6-4835-8b83-9afea8ccc538.vcf Checking Search Checking ASP Checking Accounts Checking Aust_Post Checking Bank Checking Companies Checking DandD Checking Friends_and_Family Checking From_Me Checking Getup Checking ITunes Checking Important Checking Internet_Sites Checking JUNK Found duplicates 1490556472.R580.bluering Checking Mailing_Lists Checking Misc Checking Orders Checking Software-Order Checking TAFE_related Checking Telegraph Checking Tickets Checking Web_Sites Checking drafts Checking inbox Checking muttout Checking outbox Checking sent-mail Checking templates Checking trash Checking Amazon.com Checking Apple Checking Athletes_foot Checking Australian_Unity Checking Bigpond Checking Bioware Checking Borders Checking Change.org Checking Computerworld Checking Epson Checking Food_Delivery Checking Foxtel Checking GoodOldGames_GOG.com Checking IceTV Found duplicates 1490549272.R827.bluering Checking Iolo Checking JB-Hi-Fi Checking Jacksons Checking Livecode Checking NRMA Checking Navman Checking New_Frog Checking New_Scientist Checking PacktPub Checking Pokemon Checking RTA Checking Realestate_Agent Checking Roses_Only Checking SMH.com.au Checking Techbuy Checking Telstra-Notices Checking Ticketmaster Checking Turbine Checking lazypatch Checking Boystown_Lottery Checking Facebook Checking Flatmates Checking Instagram Checking Internet Checking LinkedIn Checking Linux_Weekly_News Checking Littlemutt Checking No-IP Checking Pair.com Checking PayPal Checking Twitter Checking ebay Found duplicates 1490593373.R703.bluering Checking makeuseof Checking Gentoo Found duplicates 1490520173.R377.bluering Found duplicates 1490520474.R132.bluering Found duplicates 1490521075.R588.bluering Found duplicates 1490534871.R650.bluering Found duplicates 1490539671.R833.bluering Found duplicates 1490550472.R270.bluering Found duplicates 1490552872.R277.bluering Found duplicates 1490587073.R750.bluering Checking Gentoo-amd64 Checking Job_Hunting Found duplicates 1490561272.R98.bluering Checking Lotto-Results Checking NSWCC Checking Portage-elogs Checking RedHat_Announce Checking Red_Hat Checking SAGE-AU Checking Stats-Tracker Checking The_Troll Checking Yahoo_mail Checking gmail.com Checking rkhunter Checking News-Filters Checking Passwords Checking Routine_Reports Checking muttout Checking IT_Institute_FB Checking TAFE Checking Avaaz Checking Cross-Eyed-Bear Checking Penthouse Checking PlentyOfFish Checking RSVP Checking VitalPartners Migrating parts to new cache hierarchy... Consistency check done. I forgot to include this: $ kmail --version kmail2 5.4.3 I have followed the directions at https://docs.kde.org/trunk5/en/pim/kmail2/clean-start-after-a-failed-migration.html to rebuild the akonadi databases from scratch, but the problem has persisted. Git commit 63ce354bbee698e3daa5d193e0b8c0e1725af9ab by Martin Koller. Committed on 19/04/2017 at 05:00. Pushed by mkoller into branch 'Applications/17.04'. On error, still send answer via DBUS, avoiding clients waiting forever M +3 -2 src/agentbase/resourcebase.cpp https://commits.kde.org/akonadi/63ce354bbee698e3daa5d193e0b8c0e1725af9ab Are you sure that it's enough ? I still have this problem. > Are you sure that it's enough ?
> I still have this problem.
Well ... how sure can I be, given that I know not much about the Akonadi internals ...
This is what I found during my analysis, and here it solves the problem.
I'm using a POP account and local maildir, no IMAP (but in fact the resource type should not matter I assume).
Maybe you have a different issue or the same bug is present somewhere else.
Check with the JobTracker in akonadiconsole if kmail is stuck with jobs never get finished. And if you encounter the same problem, then you should also see some Job error mentioning the "Multiple merge candidates" message.
Yep I still can able to see "Multiple merge candidates" I use pop3 + imap too. This patch does not fix your current database nor does it solve the issue that akonadi creates multiple ids in the first place. It just avoid the "endless waiting". Still experiencing this on 17.04. Status bar shows the following: "Unable to fetch item from backend (collection -1) : Unable to retrieve item from resource: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken." What you see is a different problem. This bug report was about not getting an answer from akonadi at all and therefore kmail showing only a "please wait..." display At least you GET an answer - although there is still something wrong in the DB. What you can do to solve your problem at least until it occurs again: Open aconadiconsole, select the folder in the Browser tab, ritgh click it, select "Clear Akonadi cache" then either run "akonadictl restart" or logout/login again Did that countless times, problem comes back. Can there not be a "no caching" mode? "Mail" is already on the machine (maildir resource), and just copying the mail to some other location on the FS seems rather pointless... >Can there not be a "no caching" mode? "Mail" is already on the machine (maildir >resource), and just copying the mail to some other location on the FS seems >rather pointless...
There is no copying done. Mail is received from one resource (e.g. POP) and another process (e.g. maildir resource) stores it. The Akonadi DB just holds information what is where (more or less).
The problem you and I see is somewhere due to the filtering agent inbetween.
For me it seems to be a timing issue.
P.S.:I'm not the author of any part of akonadi, but I try to find the bugs which hurt me.
(In reply to Martin Koller from comment #4) > Git commit 63ce354bbee698e3daa5d193e0b8c0e1725af9ab by Martin Koller. > Committed on 19/04/2017 at 05:00. > Pushed by mkoller into branch 'Applications/17.04'. > > On error, still send answer via DBUS, avoiding clients waiting forever This patch didn't solve the problem for me. I'm on Akonadi 17.04.0 (with this patch) and KMail 17.04.0 (5.5.0). Several times a day I find that KMail has stopped retrieving messages from my Gmail IMAP account, and there is an empty progress bar stuck at the bottom of the window. This only started happening fairly recently. (I upgraded from Akonadi 16.12.3 on 21 April, so I may try going back to that version.) I have the Akonadi Console open with the Job Tracker enabled now, to try to see if any jobs hang in Akonadi. Is there anything else I should look for to diagnose this issue? (In reply to Matt Whitlock from comment #13) > I have the Akonadi Console open with the Job Tracker enabled now, to try to > see if any jobs hang in Akonadi. Nope. KMail has gone out to lunch again, but Akonadi Console shows all jobs have "Ended" or "Failed." Everyday I must restart Akonadi and KMail to use my email properly :( Using Kontact 5.5.1 |