Bug 376697

Summary:	Possible Duplicates should have the option to show only Bugs from the selected product
Product:	[Websites] bugs.kde.org	Reporter:	Barbara Scheffner <laurakittyinka>
Component:	general	Assignee:	KDE sysadmins <sysadmin>
Status:	CONFIRMED ---
Severity:	wishlist	CC:	chealer, nate, sheedy, simgunz
Priority:	NOR	Keywords:	usability
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Kubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Barbara Scheffner 2017-02-20 06:30:39 UTC

When filling in the Summary field in bugs.kde.org the Possible Duplicates list appears. Among the entries in this list there are usually a lot, sometimes only bugs from other products. I don't understand what this is good for. Normally I'm only interested in bugs of the product I'm reporting for. At least I would expect an option to restrict the search to that product.

Comment 1 Simone Gaiarin 2018-09-27 09:38:26 UTC

Showing the bugs from all products makes sense sometimes, because the user may not know what is the product related to the bug he is submitting. Example: a bug in the "Open with" dialog should be submitted to frameworks-kio. This is not straightforward, so displaying bug from all the products may be useful. 

In other cases (like specific applications, e.g., okular) it is obvious what is the product.

For me, at least, the products corresponding to the displayed possible duplicated bugs should be displayed in the table by default. In this way, especially in the second example, one can instantly see if the bugs are related to the product he thinks the bug is related to.

Comment 2 Philippe Cloutier 2019-07-18 02:16:18 UTC

(In reply to Simone Gaiarin from comment #1)
> Showing the bugs from all products makes sense sometimes, because the user
> may not know what is the product related to the bug he is submitting.
> Example: a bug in the "Open with" dialog should be submitted to
> frameworks-kio. This is not straightforward, so displaying bug from all the
> products may be useful.


Users have to indicate the product, so if they don't know, they're not supposed to be filing a ticket... although ticket #340420 comment #1 claims the kde pseudo-product can be used when users don't know.
 
> [...]
> 
> For me, at least, the products corresponding to the displayed possible
> duplicated bugs should be displayed in the table by default. In this way,
> especially in the second example, one can instantly see if the bugs are
> related to the product he thinks the bug is related to.

On that, I have to agree.