Bug 376346

Summary: Can't restart OS from menu.
Product: [Plasma] ksmserver Reporter: kolorafa <kde_org>
Component: generalAssignee: Lubos Lunak <l.lunak>
Status: RESOLVED WORKSFORME    
Severity: normal CC: nate, plasma-bugs
Priority: NOR    
Version: 5.9.1   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed In:
Attachments: journal

Description kolorafa 2017-02-11 12:07:33 UTC
Created attachment 103977 [details]
journal

Can't normally restart OS, need to type "reboot" from console 75% times (if you have apps running).

After clicking "reboot" from menu, you see the countdown, you click reboot and ... nothing.
Second time after clicking "reboot", you see the countdown, you click reboot and ... nothing.
Third and every time from now, you click "reboot" and see nothing. the only thing that shows in any logs that i know is:

lut 11 13:01:26 kolorafa-newarch ksmserver[920]: ksmserver: Shutdown called with confirm  -1  type  1  and mode  -1

But nothing happens ....
Comment 1 kolorafa 2017-02-11 17:22:06 UTC
In the log i see:
lut 11 12:55:43 kolorafa-newarch ksmserver[920]: ksmserver: Client  "./ts3client_linux_amd64"  ( 1016b1b019a1af000148667628200000009200020 ) canceled shutdown.


But after third time, even when i shutdown this app, it still doesn't restart.

It did continue the reboot after manually shutting down all apps, but it didn't show info about apps that prevents reboot... :(
Comment 2 Nate Graham 2020-01-31 18:56:04 UTC
Is this still happening in Plasma 5.17 or in the upcoming Plasma 5.18?
Comment 3 Bug Janitor Service 2020-02-15 04:33:14 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 kolorafa 2020-02-15 13:29:22 UTC
Currently it only happening after I do a Arch system update, as there is a version mix between running apps/libs and the newly installed.

And I don't remember the circumstance about that report from then, sorry.

But it would be nice to have a better fallback on shutdown/reboot buttons in menu if confirmation prompt would fail to start because of mix after os update, arch users mostly know how to start "reboot" manually, (but then the session (window placement, etc) is not saved as far as i noticed)
Comment 5 Bug Janitor Service 2020-03-01 04:33:11 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Christoph Feck 2020-03-06 11:44:06 UTC
New information was added with comment 4; changing status for inspection.
Comment 7 Nate Graham 2020-09-29 03:57:59 UTC
So I guess it's no longer happening, thanks. :)