Bug 376016

Summary: okular crash when opening a latex beamer presentation using the multimedia package
Product: [Applications] okular Reporter: dominik.endres
Component: generalAssignee: Okular developers <okular-devel>
Status: RESOLVED WORKSFORME    
Severity: crash CC: luigi.toscano
Priority: NOR Keywords: drkonqi, triaged
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: openSUSE   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description dominik.endres 2017-02-04 21:38:23 UTC 
Application: okular (0.24.2)
KDE Platform Version: 4.14.18
Qt Version: 4.8.6
Operating System: Linux 4.1.36-44-default x86_64
Distribution: "openSUSE Leap 42.1 (x86_64)"

-- Information about the crash:
- What I was doing when the application crashed:
- compiled a latex beamer presentation (pdflatex) with kile
- presentation uses the multimedia packacke
- presentation includes \movie statements
- okular crashes while trying to open the compiled presentation
- problem does not occur when \movie statement is commented out

The crash can be reproduced every time.

-- Backtrace:
Application: Okular (okular), signal: Segmentation fault
Using host libthread_db library "/lib64/libthread_db.so.1".
[KCrash Handler]
#6  0x00007f9c6fe9d042 in  () at /usr/X11R6/lib64/libGL.so.1
#7  0x00007f9c6fe9d864 in  () at /usr/X11R6/lib64/libGL.so.1
#8  0x00007f9c6fea858b in  () at /usr/X11R6/lib64/libGL.so.1
#9  0x00007f9c6fe3f0b8 in  () at /usr/X11R6/lib64/libGL.so.1
#10 0x00007f9c8cb6e8ad in call_init.part () at /lib64/ld-linux-x86-64.so.2
#11 0x00007f9c8cb6e9d3 in _dl_init_internal () at /lib64/ld-linux-x86-64.so.2
#12 0x00007f9c8cb72b08 in dl_open_worker () at /lib64/ld-linux-x86-64.so.2
#13 0x00007f9c8cb6e7a4 in _dl_catch_error () at /lib64/ld-linux-x86-64.so.2
#14 0x00007f9c8cb722fb in _dl_open () at /lib64/ld-linux-x86-64.so.2
#15 0x00007f9c8520d02b in dlopen_doit () at /lib64/libdl.so.2
#16 0x00007f9c8cb6e7a4 in _dl_catch_error () at /lib64/ld-linux-x86-64.so.2
#17 0x00007f9c8520d5dd in _dlerror_run () at /lib64/libdl.so.2
#18 0x00007f9c8520d0c1 in dlopen@@GLIBC_2.2.5 () at /lib64/libdl.so.2
#19 0x00007f9c761d6b7f in  () at /usr/lib64/libvlccore.so.8
#20 0x00007f9c761bc1db in  () at /usr/lib64/libvlccore.so.8
#21 0x00007f9c761bc4bb in  () at /usr/lib64/libvlccore.so.8
#22 0x00007f9c761bc404 in  () at /usr/lib64/libvlccore.so.8
#23 0x00007f9c761bc969 in  () at /usr/lib64/libvlccore.so.8
#24 0x00007f9c761bcea7 in  () at /usr/lib64/libvlccore.so.8
#25 0x00007f9c76143bcd in libvlc_InternalInit () at /usr/lib64/libvlccore.so.8
#26 0x00007f9c75f145e3 in libvlc_new () at /usr/lib64/libvlc.so.5
#27 0x00007f9c76460ca9 in  () at /usr/lib64/kde4/plugins/phonon_backend/phonon_vlc.so
#28 0x00007f9c76446228 in  () at /usr/lib64/kde4/plugins/phonon_backend/phonon_vlc.so
#29 0x00007f9c76446dab in qt_plugin_instance () at /usr/lib64/kde4/plugins/phonon_backend/phonon_vlc.so
#30 0x00007f9c8a6e94d1 in QPluginLoader::instance() () at /usr/lib64/libQtCore.so.4
#31 0x00007f9c76969f8b in  () at /usr/lib64/kde4/plugins/phonon_platform/kde.so
#32 0x00007f9c7696a773 in  () at /usr/lib64/kde4/plugins/phonon_platform/kde.so
#33 0x00007f9c7b366c76 in  () at /usr/lib64/libphonon.so.4
#34 0x00007f9c7b367317 in Phonon::Factory::backend(bool) () at /usr/lib64/libphonon.so.4
#35 0x00007f9c7b3678e3 in  () at /usr/lib64/libphonon.so.4
#36 0x00007f9c7b35f9b9 in  () at /usr/lib64/libphonon.so.4
#37 0x00007f9c7b35d896 in  () at /usr/lib64/libphonon.so.4
#38 0x00007f9c7b38d460 in  () at /usr/lib64/libphonon.so.4
#39 0x00007f9c7b38d673 in Phonon::VideoPlayer::mediaObject() const () at /usr/lib64/libphonon.so.4
#40 0x00007f9c7bd9be3d in  () at /usr/lib64/kde4/okularpart.so
#41 0x00007f9c7bd70156 in  () at /usr/lib64/kde4/okularpart.so
#42 0x00007f9c7ba3d406 in Okular::Document::openDocument(QString const&, KUrl const&, KSharedPtr<KMimeType> const&, QString const&) () at /usr/lib64/libokularcore.so.7
#43 0x00007f9c7bd17f53 in Okular::Part::doOpenFile(KSharedPtr<KMimeType> const&, QString const&, bool*) () at /usr/lib64/kde4/okularpart.so
#44 0x00007f9c7bd1925d in Okular::Part::openFile() () at /usr/lib64/kde4/okularpart.so
#45 0x00007f9c8c931fa7 in  () at /usr/lib64/libkparts.so.4
#46 0x00007f9c8c93358e in KParts::ReadOnlyPart::openUrl(KUrl const&) () at /usr/lib64/libkparts.so.4
#47 0x00007f9c7bd0e01b in Okular::Part::openUrl(KUrl const&) () at /usr/lib64/kde4/okularpart.so
#48 0x000000000040fe84 in _start ()

Reported using DrKonqi
Comment 1 Luigi Toscano 2017-02-04 22:14:30 UTC 
I can't reproduce with a small example document (taken from http://tex.stackexchange.com/questions/261657/embedding-multimedia-videos-on-full-frame-in-beamer-without-any-background) both with 0.26.1 (current Debian testing, kdelibs4-based) and 1.0.70 (compiled from git one or two days ago, Frameworks 5), both with the VLC backend. 
Does it work if you switch to gstreamer? Does the above example works for you, and if it does, can you provide a minimal example that crashes?
Comment 2 Andrew Crouthamel 2018-09-28 02:32:17 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Andrew Crouthamel 2018-10-28 03:39:23 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!