Summary: | Drawing has either "no pressure sensitivity+freezing brushes" or the brush is offset from the pen depending on the info in the "Choose Screen Resolution dialog" on multiscreen (cintiq) | ||
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Product: | [Applications] krita | Reporter: | kirtai2000 |
Component: | Tablets (tablet issues are only very rarely bugs in Krita!) | Assignee: | Krita Bugs <krita-bugs-null> |
Status: | RESOLVED WORKSFORME | ||
Severity: | grave | CC: | halla, mykibell |
Priority: | NOR | ||
Version: | 3.1 Beta | ||
Target Milestone: | --- | ||
Platform: | Microsoft Windows | ||
OS: | Microsoft Windows | ||
Latest Commit: | Version Fixed In: | ||
Attachments: |
Screenshot of Kritas Screen Resolution dialog
Screenshot of my monitor setup Log with automatic settings Log with manual screen settings |
Description
kirtai2000
2016-12-02 16:05:11 UTC
This is under Windows 10 64bit. How are monitors setup? In my setup, I've got two monitors and a cintiq as well, the two monitors are next to each other, the cintiq below the left monitor. In the wacom settings, I make sure that I selected the cintiq, and then everything works well. But that's with Windows 7. It might be easiest to attach a screenshot of the display setup dialog and the cintiq settings dialog. Also, can you make a tablet log using the latest rc? https://docs.krita.org/KritaFAQ#What_if_your_tablet_is_not_recognized_by_Krita.3F https://krita.org/en/item/krita-3-1-release-candidate/ Created attachment 102676 [details]
Screenshot of Kritas Screen Resolution dialog
Created attachment 102677 [details]
Screenshot of my monitor setup
Created attachment 102678 [details]
Log with automatic settings
Created attachment 102679 [details]
Log with manual screen settings
I've attached screenshots of the Monitor and screen resolution setups. Screen 1 is the Cintiq Screen 2 is a 1920x1080 monitor Screen 3 is a 1920x1200 monitor (Primary display). (No, I don't know why they're numbered right to left when they're set up as left to right.) I've also attached the DebugView logs for both setups. Wintab.log is when I use the display settings that Wintab suggests. (6400x1440) Manual.log is when I use the manual settings of 2560x1440. (sorry for any spam, this bug tracker isn't working quite as I expected regarding attachments) Well, the 3, 2, 1 order is probably the cause of the problem. I suspect that if you make the x offset 3840, it works... Unfortunately setting the x offset to 3840 doesn't work. The pressure sensitivity works and the brush freezing stop happening but instead the brush has a scaled offset. With this offset, if I move the pen from the left edge of the tablet to the right edge, the brush moves from near the centre of the tablet to the right edge. Note that these problems are only with the brush on the canvas. Moving the pen over Krita's GUI elements has perfect tracking regardless of the settings. I also tested with and without OpenGL and got the same results. A tablet works like this: it first sends a tablet event. If the tablet event is not accepted, and most things like menus and toolbars don't send tablet events, it is sent again as a mouse event. Since that's much simpler and much more standard and less likely to be influenced by things like the difference between monitor resolution & tablet resolution, much less can go wrong. OK, this turned out to be a case of rogue preference files that were not removed by uninstalling the driver. I had to use the "Wacom Tablet Preference File Utility" to purge all of the preference files. After I did this, Krita's autodetection facility worked perfectly. For the record, I used the wintab setting. Apparently it's a known problem that also affects Paint Tool SAI. Some more information in the second answer here https://www.systemax.jp/en/sai/faq_tablet.html Proposed addition to the FAQ entry "How to fix a tablet offset on multiple screen setup on Windows" If you have a Wacom tablet, an offset in the canvas can be caused by a faulty Wacom preference file which is not removed or replaced by reinstalling the drivers. To fix it, use the "Wacom Tablet Preference File Utility" to clear all the preferences. This should allow Krita to detect the correct settings automatically. (WARNING, this will reset your tablets configuration so you will need to recalibrate/reconfigure it). |