Bug 369348

Summary:	creating a personal OpenPGP key pair results in a general error
Product:	[Applications] kleopatra	Reporter:	Gert Rijckmans <gert.rijckmans>
Component:	general	Assignee:	Andre Heinecke <aheinecke>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	mutz, pim-bugs-null
Priority:	NOR
Version First Reported In:	2.2.0
Target Milestone:	---
Platform:	Other
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Gert Rijckmans 2016-09-25 19:03:05 UTC

The certificate creation Wizard results in the message: Could not create certificate: General error
I've tried filling out different certificate details and passphrases but to no avail.


Reproducible: Always

Steps to Reproduce:
1. Choose File -> New Certificate... in the main menu
2. Choose Create a personal OpenPGP key pair
3. Fill out the details
4. Fill out the passphrase and re-enter it
5. Type some random characters while the key is being created ...

Actual Results:  
Key pair creation failed: 'Could not create certificate: General error' are the error details

Expected Results:  
a personal openPGP key pair

Kleopatra version 2.2.0-gitfb4ae3(2015-11-12)
MS Windows 10 Home

Comment 1 Andre Heinecke 2016-09-25 19:05:27 UTC

Mh, this is of course part of our general testing pattern. So it works, usually.

Is there anything special about your username and E-Mail address (like special characters). Did you change anything in the Advanced Options subdialog?

Comment 2 Gert Rijckmans 2016-09-25 19:13:10 UTC

Hi, no special characters in email adress and I didn't change anything in the Advanced Options subdialog.

I used the gpg4win-2.3.3.exe installer package from https://www.gpg4win.org/

I installed the package as Adminstrator and run Kleopatra as Administrator.

Is there any way to check a log file ?

Comment 3 Gert Rijckmans 2016-09-29 09:11:36 UTC

Hi, I noticed that whenever I forget to run Kleopatra as Administrator I can't create an OpenPGP key pair.  Even if I close Kleopatra that wasn't run with Administrator rights and run it as Administrator afterwards, key pair creation still fails.

I have to restart my pc and run Kleopatra as Admistrator from the start, then it works.