Bug 369348

Summary: creating a personal OpenPGP key pair results in a general error
Product: [Applications] kleopatra Reporter: Gert Rijckmans <gert.rijckmans>
Component: generalAssignee: Andre Heinecke <aheinecke>
Status: RESOLVED WORKSFORME    
Severity: major CC: kdepim-bugs, mutz
Priority: NOR    
Version: 2.2.0   
Target Milestone: ---   
Platform: Other   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Gert Rijckmans 2016-09-25 19:03:05 UTC 
The certificate creation Wizard results in the message: Could not create certificate: General error
I've tried filling out different certificate details and passphrases but to no avail.


Reproducible: Always

Steps to Reproduce:
1. Choose File -> New Certificate... in the main menu
2. Choose Create a personal OpenPGP key pair
3. Fill out the details
4. Fill out the passphrase and re-enter it
5. Type some random characters while the key is being created ...

Actual Results:  
Key pair creation failed: 'Could not create certificate: General error' are the error details

Expected Results:  
a personal openPGP key pair

Kleopatra version 2.2.0-gitfb4ae3(2015-11-12)
MS Windows 10 Home
Comment 1 Andre Heinecke 2016-09-25 19:05:27 UTC 
Mh, this is of course part of our general testing pattern. So it works, usually.

Is there anything special about your username and E-Mail address (like special characters). Did you change anything in the Advanced Options subdialog?
Comment 2 Gert Rijckmans 2016-09-25 19:13:10 UTC 
Hi, no special characters in email adress and I didn't change anything in the Advanced Options subdialog.

I used the gpg4win-2.3.3.exe installer package from https://www.gpg4win.org/

I installed the package as Adminstrator and run Kleopatra as Administrator.

Is there any way to check a log file ?
Comment 3 Gert Rijckmans 2016-09-29 09:11:36 UTC 
Hi, I noticed that whenever I forget to run Kleopatra as Administrator I can't create an OpenPGP key pair.  Even if I close Kleopatra that wasn't run with Administrator rights and run it as Administrator afterwards, key pair creation still fails.

I have to restart my pc and run Kleopatra as Admistrator from the start, then it works.