Bug 367632

Summary:	Kmail2 v 5.3.0 -random crashes (seg fault 11) and freezing desktop
Product:	[Applications] kmail2	Reporter:	Ian <ianseeks>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED DUPLICATE
Severity:	grave	CC:	kdenis
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	kmail devel info after crash

Description Ian 2016-08-21 10:04:03 UTC

It just crashes at will, no consistency as to when it happens or what you are doing at the time. i've had it crash when its downloading and filtering the emails to correct folders at start up, when i've clicked on one to open it, just scrolling down the email list etc etc.
I cant even get teh crash handler to help as it hangs up getting debug symbols and when you cancel that, it also crashes and drkonqi seg faults 11 as well

Reproducible: Always

Steps to Reproduce:
1. run kmail2 Ver 5.3.0
2. Just wait or read some emails or just scan the folders
3.

Actual Results:  
crashes either in a way where you can restart the program or it locks the desktop completely and you need to reboot the pc

Expected Results:  
be able to read/write emails without crashing

I did install kmail2-debuginfo but that seems of no use as the crash handler crashes

Comment 1 Ian 2016-08-21 10:13:11 UTC

If i use journalctl, i get these messages more or less at the time of failure (but not always)
Process 3243 (akonadiserver) of user 1004 dumped core.
Process 1580 (akonadiserver) of user 1004 dumped core.
Process 2580 (QtWebEngineProc) of user 1004 dumped core.
Process 2257 (akonadiserver) of user 1004 dumped core.
Process 3270 (kmail) of user 1004 dumped core.

Comment 2 Ian 2016-08-22 10:23:53 UTC

Created attachment 100707 [details]
kmail devel info after crash

Comment 3 Ian 2016-08-22 10:25:34 UTC

kmail-20160822-112036.kcrash.txt - -what i was doing to create this file - load kmail2, open mailing list folder, highlight duplicate email, press "move to wastebin" then crash

Comment 4 Ian 2016-08-23 07:16:20 UTC

Also getting this in the journal at times when kmail crashes
Process 5497 (QtWebEngineProc) of user 1040 dumped core.

Comment 5 Denis Kurz 2016-08-25 17:24:07 UTC

The crash happens deep down in some OpenGL context in the nouveau driver. Does this still happen if you use the nvidia driver instead of the nouveau one? Also, which version of nouveau do you use when this crash occurs? Can you test it with another version? Which version of Qt do you have installed? I assume you are on openSuSE Tumbleweed?

Comment 6 Ian 2016-08-26 07:22:41 UTC

(In reply to Denis Kurz from comment #5)
> The crash happens deep down in some OpenGL context in the nouveau driver.
> Does this still happen if you use the nvidia driver instead of the nouveau
> one? Also, which version of nouveau do you use when this crash occurs? Can
> you test it with another version? Which version of Qt do you have installed?
> I assume you are on openSuSE Tumbleweed?
I've not used nvidia blob since i've been on Tumbleweed now but i will give it a go later today and update this bug report.
My current releases are:-
Nouveau 1.0.12-1.3-x86_64
Qt: 5.6.1
KDE Frameworks: 5.25.0
kf5-config: 1.0
KDE Plasma: 5.7.3
Kernel: 4.7.1-1-default
"openSUSE Tumbleweed (20160822) (x86_64)"

Comment 7 Ian 2016-08-30 15:49:58 UTC

duplicate of 368016

*** This bug has been marked as a duplicate of bug 368016 ***