Bug 365873

What exactly do you mean by "the software just exits"?
Does it crash? Is there a window after exit that says something like "Sorry, the program kphotoalbum closed unexpectedly"?

Does this always happen on the last mpeg file, regardless of which files you are viewing, or does it happen on the same video file?

On 07/20/2016 10:16 PM, Johannes Zarl-Zierl via KDE Bugzilla wrote:

> https://bugs.kde.org/show_bug.cgi?id=365873
>
> Johannes Zarl-Zierl <johannes@zarl-zierl.at> changed:
>
>             What    |Removed                     |Added
> ----------------------------------------------------------------------------
>                   CC|                            |johannes@zarl-zierl.at
>
> --- Comment #1 from Johannes Zarl-Zierl <johannes@zarl-zierl.at> ---
> What exactly do you mean by "the software just exits"?
> Does it crash? Is there a window after exit that says something like "Sorry,
> the program kphotoalbum closed unexpectedly"?
>
> Does this always happen on the last mpeg file, regardless of which files you
> are viewing, or does it happen on the same video file?
>

Hello, please allow a couple of days for additional tests with another 
machine. The crash occurred on the laptop with Debian 7.11, so I would 
try to replicate the test on a desktop with Debian 7.11 and another one 
with Ubuntu 14.04

Were you able to replicate the bug?

Created attachment 102667 [details]
snapshot1.png

On 12/07/2016 12:14 AM, Johannes Zarl-Zierl wrote:

> https://bugs.kde.org/show_bug.cgi?id=365873
>
> Johannes Zarl-Zierl <johannes@zarl-zierl.at> changed:
>
>            What    |Removed                     |Added
> ----------------------------------------------------------------------------
>              Status|UNCONFIRMED                 |NEEDSINFO
>          Resolution|---                         |REMIND
>
> --- Comment #3 from Johannes Zarl-Zierl <johannes@zarl-zierl.at> ---
> Were you able to replicate the bug?
>

and also on 07/20/2016 10:16 PM:

> Does it crash? Is there a window after exit that says something like "Sorry,
> the program kphotoalbum closed unexpectedly"?
>
> Does this always happen on the last mpeg file, regardless of which files you
> are viewing, or does it happen on the same video file?



Hello,

First of all sorry for not responding earlier with this. Yes I just 
replicated the bug again:

Laptop (Wheezy 7.11) running KDE/Openbox: During the first try, the 
software crashed during Slideshow session - it exited without any 
window, and did that just at the beginning of the *first* mpg file I 
have in the ~/Image folder. (By the way, there I have several jpg files 
that were played in the slideshow completely fine, followed by several 
mpg files where the problem occurs.) During the second try, the software 
exited with the window you have mentioned (see the attached 
snapshot1.png). After clicking on 'Developer Information', I got the 
snapshot2.png that did not provide much info.

Laptop (Wheezy 7.11) running KDE Plasma Workspace: After changing the 
environment, the crash window was as in the snapshot3.png while the 
click on 'Developer Information' resulted in snapshot4.png (I copied the 
whole output in attached KPhotoAlbum.odt).

Btw, I used different jpg's & mpeg's content from the one I used few 
months ago when I discovered the problem for the first time. For 
example, now they are jpg files ranging 150 kB - 6.5 MB in size (that 
play well), and mpg files ranging 7-80 MB (that fail). The only 
difference in between the 1st test and the 2nd test above was that in 
the 1st test there was no playing any video at all (it failed 
immediately with the first mpg), while in the 2nd test it played the 
first 2-3 mpg's fine, and then crashed.

That's all for now. Let me know if that helps. When find time I will try 
to replicate the bug in some other system configurations ...

M.S.

Created attachment 102668 [details]
snapshot2.png

Created attachment 102669 [details]
snapshot3.png

Created attachment 102670 [details]
snapshot4.png

Created attachment 102671 [details]
KPhotoAlbum.odt

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!