Bug 365614

Summary:	KDE Neon 5.7 gets stuck on the login screen after entering password
Product:	[KDE Neon] neon	Reporter:	Gavara Tarun <tarungavara>
Component:	general	Assignee:	Neon Bugs <neon-bugs-null>
Status:	RESOLVED UPSTREAM
Severity:	grave	CC:	andrew.crouthamel, jr, neon-bugs-null, sitter
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Gavara Tarun 2016-07-13 14:54:09 UTC

I installed KDE Neon 5.7 Dev Git Stable using Rufus on an ext4 partition (dual-booting with Windows 10). I have severe issues with logging in. Everytime, I start KDE Neon, it boots up to the login screen after the blue KDE splash screen. In the login screen, when I enter my password, it gets stuck. I have to force restart my laptop around 5-7 times before it proceeds normally, but then it loads in an instant with all effects working. If I boot into recovery mode, and then boot from there, I am able to login, but with artifacting sometimes, and no effects, which I know is due to video driver issues when booted from recovery. Using "nomodeset" in the grub also causes the same result as booting from recovery.

Note that I'm now on Kernel 4.6 Stable, but the issue was there even on Kernel 4.4 

Reproducible: Always

Steps to Reproduce:
1. Login normally

Actual Results:  
It gets stuck. Force restart 5-7 times and then it loads up properly.

Expected Results:  
It should login properly everytime.

System Hardware-
Dell Inspiron 7559 running KDE Neon 5.7 with Linux Kernel 4.6 / 4.4.
Dual booting with Windows 10 (Windows loads up normally).

Comment 1 Harald Sitter 2016-07-19 07:09:05 UTC

Not sure what we can do about this. Best check if it is an issue in Kubuntu and if so report the bug on launchpad. If the system itself actually gets stuck this would be a driver/kernel issue supposedly. Neither of which is managed by us.