| Summary: | "Internal Error" when I try to open a .psd containing animation frames. | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | ChristianB <christianjohnbunyan> |
| Component: | Animation | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED NOT A BUG | ||
| Severity: | critical | CC: | halla |
| Priority: | NOR | ||
| Version First Reported In: | 3.0 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
| Attachments: |
attachment-29488-0.html
attachment-7493-0.html attachment-9811-0.html |
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Description
ChristianB
2016-06-23 09:06:11 UTC
Hm, saving an animation to PSD certainly isn't supported -- Krita's and Photoshop's animation approach is way too different. But we should warn the user and not create a broken PSD file, of course. Could you make the original .kra and broken .psd file available for debugging? Eek, on re-reading I get the impression that you didn't save as .kra. PSD is not suitable as a working format for Krita because it doesn't support all of Krita's features -- if you use PSD for that, you will lose work :-(. Hm, and on testing with 3.0 and a simple animation with two frames, I didn't get an internal error (I did lose all pixel data that wasn't in the current frame, though), so I really need your original file. Created attachment 99675 [details] attachment-29488-0.html Hello there, Changing the file from psd. to Krita solved the animation issue! Thanks so much for your tip. Cheers, Christian. On 23 June 2016 at 11:49, Boudewijn Rempt via KDE Bugzilla < bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=364664 > > Boudewijn Rempt <boud@valdyas.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > CC| |boud@valdyas.org > > --- Comment #3 from Boudewijn Rempt <boud@valdyas.org> --- > Hm, and on testing with 3.0 and a simple animation with two frames, I > didn't > get an internal error (I did lose all pixel data that wasn't in the current > frame, though), so I really need your original file. > > -- > You are receiving this mail because: > You reported the bug. > Did you do that by just renaming the extension? Created attachment 99677 [details] attachment-7493-0.html Hi there, The original was a .lip (a Manga Studio file). I'd heard that Krita was good with .psd files so I saved the .lip as a .psd. Then I opened the .psd in Krita and re-saved it as a Krita doc. Bit of a round about way to get the result I wanted but seems to have worked so far. Why do you ask? Many thanks, Christian. On 24 June 2016 at 13:50, Boudewijn Rempt via KDE Bugzilla < bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=364664 > > --- Comment #5 from Boudewijn Rempt <boud@valdyas.org> --- > Did you do that by just renaming the extension? > > -- > You are receiving this mail because: > You reported the bug. > Because I had understood that you had created an animation in Krita, saved that as a psd file, which then could not be loaded in any application (which is not unexpected, psd doesn't support advanced animation features). It then sounded like you simply did a rename of that file from bla.psd to bla.kra, after which Krita could load it. If that had been the case, there would have been a bug in the file dialog: if you select the psd extension, krita should not save as kra. In any case, this doesn't sound like a bug in Krita anymore, though we still need to warn users better about unsupported features when exporting. But there's already an issue for that, even though I cannot find the number now. Created attachment 99678 [details] attachment-9811-0.html Ah, got it! Thanks for your help again. Agree, would be good to have a little warning about saving animation in Krita, not .psd-- for newbies such as myself. All the best and keep up the great work! Cheers, Christian. On 24 June 2016 at 14:44, Boudewijn Rempt via KDE Bugzilla < bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=364664 > > Boudewijn Rempt <boud@valdyas.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > Status|UNCONFIRMED |RESOLVED > Resolution|--- |INVALID > > --- Comment #7 from Boudewijn Rempt <boud@valdyas.org> --- > Because I had understood that you had created an animation in Krita, saved > that > as a psd file, which then could not be loaded in any application (which is > not > unexpected, psd doesn't support advanced animation features). It then > sounded > like you simply did a rename of that file from bla.psd to bla.kra, after > which > Krita could load it. If that had been the case, there would have been a > bug in > the file dialog: if you select the psd extension, krita should not save as > kra. > > In any case, this doesn't sound like a bug in Krita anymore, though we > still > need to warn users better about unsupported features when exporting. But > there's already an issue for that, even though I cannot find the number > now. > > -- > You are receiving this mail because: > You reported the bug. > |