| Summary: | Skanlit crashes out when trying to do a scan or preview scan | ||
|---|---|---|---|
| Product: | [Applications] Skanlite | Reporter: | Matthew <zenomorph.ebe> |
| Component: | general | Assignee: | Kåre Särs <kare.sars> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | crash | CC: | justin.zobel |
| Priority: | NOR | Keywords: | drkonqi |
| Version First Reported In: | 1.1 | ||
| Target Milestone: | --- | ||
| Platform: | Fedora RPMs | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
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Description
Matthew
2016-06-17 12:03:35 UTC
Dear Bug Submitter, This bug has been stagnant for a long time. Could you help us out and re-test if the bug is valid in the latest version? I am setting the status to NEEDSINFO pending your response, please change the Status back to REPORTED when you respond. Thank you for helping us make KDE software even better for everyone! Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! Skanlite still has problems on Fedora 29, as it did under 24, 25, 26, 27, 27. However on Fedora 29 it does not seem to crash so often, I can however get it to loose the scanner if I close Skanlite and immediately try to re-open it. I then get a message that no scanner can be foumd. This can however be solved by closing Skanlite again, then re-opening Skanlite after a pause of a few seconds. Though the application no longer seems to crash as before, there is still a problem with doing multiple scans in one session with Skanlite. Once a Preview and then a full scan has been carried out, a subsequent attempt to do a preview (or a full scan), results in a distorted lighting effect on the resulting image, it looks like half the scan light isn't working. The only 2 ways I have found to do multiple scans are:- 1/ close the Skanlite application after each scan and restart Skanlite for the next scan. 2/ After a successful Preview and Full scan has been completed, click the Lampswitch selection box found under Specific Scanner options tab. Click on the tick box to remove the tick, then click again to re-tick the box. Do this Lampswitch selection process twice or three times. Then Preview and Full scan should again result in a clean image. On versions of Fedora before 29, the Lampswitch trick was intermittent, it sometimes didn't work, so Skanlite had to be closed down and restarted, which if done too quickly, caused Skanlite to crash on re-opening as mentioned in original report. Thank you for the report, Matthew. As it has been a while since this was reported, can you please test and confirm if this issue is still occurring or if this bug report can be marked as resolved. I have set the bug status to "needsinfo" pending your response, please change back to "reported" or "resolved/worksforme" when you respond, thank you. Dear Bug Submitter, This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging If you have already provided the requested information, please mark the bug as REPORTED so that the KDE team knows that the bug is ready to be confirmed. Thank you for helping us make KDE software even better for everyone! This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone! It never worked right even after upgrading a few times, but as I am now on Fedora 33, and I had not had any updates for 3 years, I had given up on any fixes and no longer used Skanlite at all. |