Bug 363727

Summary:	Account Recovery requires user to remember user account name. This is broken.
Product:	[Websites] www.kde.org	Reporter:	rabcor1
Component:	general	Assignee:	kde-www mailing-list <kde-www>
Status:	CONFIRMED ---
Severity:	major	CC:	aacid, bcooksley
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Other
URL:	https://identity.kde.org/index.php?r=site/passwordReset
Latest Commit:		Version Fixed In:

Description rabcor1 2016-05-31 08:19:02 UTC

Summary pretty much says it all, on kde.identity users are far, far, far more likely to forget their username than their password since you have a completely broken username registration system as well (e.g. you do not allow the users to pick their own username, you automatically generate their usernames)

Reproducible: Always

Steps to Reproduce:
1. Forget your username
2. Try to log in to kde.org
3. Cry

Actual Results:  
Lots of crying

Expected Results:  
Successful account recovery

Comment 1 Ben Cooksley 2016-05-31 08:29:50 UTC

*** Bug 363730 has been marked as a duplicate of this bug. ***

Comment 2 Ben Cooksley 2016-05-31 08:30:28 UTC

*** Bug 363729 has been marked as a duplicate of this bug. ***

Comment 3 Ben Cooksley 2016-05-31 08:30:42 UTC

*** Bug 363728 has been marked as a duplicate of this bug. ***

Comment 4 Ben Cooksley 2016-05-31 08:46:09 UTC

This is a known issue, and can only be resolved when we rebuild Identity. I've no time frame for that as this time i'm afraid.

Comment 5 Justin Zobel 2022-10-21 00:17:51 UTC

Thank you for reporting this bug in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "CONFIRMED" when replying. Thank you!

Comment 6 Albert Astals Cid 2022-10-21 17:45:43 UTC

This is how it is.