Bug 363727

Summary: Account Recovery requires user to remember user account name. This is broken.
Product: [Websites] www.kde.org Reporter: rabcor1
Component: generalAssignee: kde-www mailing-list <kde-www>
Status: CONFIRMED ---    
Severity: major CC: aacid, bcooksley
Priority: NOR    
Version: unspecified   
Target Milestone: ---   
Platform: Other   
OS: Other   
URL: https://identity.kde.org/index.php?r=site/passwordReset
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description rabcor1 2016-05-31 08:19:02 UTC 
Summary pretty much says it all, on kde.identity users are far, far, far more likely to forget their username than their password since you have a completely broken username registration system as well (e.g. you do not allow the users to pick their own username, you automatically generate their usernames)

Reproducible: Always

Steps to Reproduce:
1. Forget your username
2. Try to log in to kde.org
3. Cry

Actual Results:  
Lots of crying

Expected Results:  
Successful account recovery
Comment 1 Ben Cooksley 2016-05-31 08:29:50 UTC 
*** Bug 363730 has been marked as a duplicate of this bug. ***
Comment 2 Ben Cooksley 2016-05-31 08:30:28 UTC 
*** Bug 363729 has been marked as a duplicate of this bug. ***
Comment 3 Ben Cooksley 2016-05-31 08:30:42 UTC 
*** Bug 363728 has been marked as a duplicate of this bug. ***
Comment 4 Ben Cooksley 2016-05-31 08:46:09 UTC 
This is a known issue, and can only be resolved when we rebuild Identity. I've no time frame for that as this time i'm afraid.
Comment 5 Justin Zobel 2022-10-21 00:17:51 UTC 
Thank you for reporting this bug in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "CONFIRMED" when replying. Thank you!
Comment 6 Albert Astals Cid 2022-10-21 17:45:43 UTC 
This is how it is.