Bug 362446

Summary:	Okular crashed wen open document with cyrillic characterset
Product:	[Applications] okular	Reporter:	Theodor Mueller <mueller.theodor>
Component:	general	Assignee:	Okular developers <okular-devel>
Status:	RESOLVED NOT A BUG
Severity:	crash	CC:	aacid, mueller.theodor
Priority:	NOR	Keywords:	drkonqi
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	pdf document received from goverment (test data, fake personal data )

Description Theodor Mueller 2016-04-28 21:58:01 UTC

Application: okular (0.24.2)
KDE Platform Version: 4.14.18
Qt Version: 4.8.6
Operating System: Linux 4.1.20-11-default x86_64
Distribution: "openSUSE Leap 42.1 (x86_64)"

-- Information about the crash:
- What I was doing when the application crashed:
open downloaded document. tried from different user on the same system with alway the same indication.
tried also libre-office to open , failed also. Only firefox was able to open the document. 
KDE is installed during suse 42.1 system installation as binary package

The crash can be reproduced every time.

-- Backtrace:
Application: Okular (okular), signal: Segmentation fault
Using host libthread_db library "/lib64/libthread_db.so.1".
[KCrash Handler]
#6  0x00007f54c9d7700b in XRef::getNumEntry(long long) () at /usr/lib64/libpoppler.so.44
#7  0x00007f54c9d583fe in Lexer::getObj(Object*, char const*, int) () at /usr/lib64/libpoppler.so.44
#8  0x00007f54c9d62b8e in Parser::makeStream(Object*, unsigned char*, CryptAlgorithm, int, int, int, int, bool) () at /usr/lib64/libpoppler.so.44
#9  0x00007f54c9d63268 in Parser::getObj(Object*, bool, unsigned char*, CryptAlgorithm, int, int, int, int, bool) () at /usr/lib64/libpoppler.so.44
#10 0x00007f54c9d75b9c in XRef::readXRef(long long*, std::vector<long long, std::allocator<long long> >*, std::vector<int, std::allocator<int> >*) () at /usr/lib64/libpoppler.so.44
#11 0x00007f54c9d75db9 in XRef::XRef(BaseStream*, long long, long long, bool*, bool) () at /usr/lib64/libpoppler.so.44
#12 0x00007f54c9d66edf in PDFDoc::setup(GooString*, GooString*) () at /usr/lib64/libpoppler.so.44
#13 0x00007f54c9d67108 in PDFDoc::PDFDoc(GooString*, GooString*, GooString*, void*) () at /usr/lib64/libpoppler.so.44
#14 0x00007f54ca0baac9 in Poppler::Document::load(QString const&, QByteArray const&, QByteArray const&) () at /usr/lib64/libpoppler-qt4.so.4
#15 0x00007f54ca311941 in  () at /usr/lib64/kde4/okularGenerator_poppler.so
#16 0x00007f54ce5a2285 in  () at /usr/lib64/libokularcore.so.7
#17 0x00007f54ce5a27dc in Okular::Document::openDocument(QString const&, KUrl const&, KSharedPtr<KMimeType> const&, QString const&) () at /usr/lib64/libokularcore.so.7
#18 0x00007f54ce8b4f53 in Okular::Part::doOpenFile(KSharedPtr<KMimeType> const&, QString const&, bool*) () at /usr/lib64/kde4/okularpart.so
#19 0x00007f54ce8b625d in Okular::Part::openFile() () at /usr/lib64/kde4/okularpart.so
#20 0x00007f54df516fa7 in  () at /usr/lib64/libkparts.so.4
#21 0x00007f54df51858e in KParts::ReadOnlyPart::openUrl(KUrl const&) () at /usr/lib64/libkparts.so.4
#22 0x00007f54ce8ab01b in Okular::Part::openUrl(KUrl const&) () at /usr/lib64/kde4/okularpart.so
#23 0x000000000040fe84 in _start ()

Possible duplicates by query: bug 335413.

Reported using DrKonqi

Comment 1 Theodor Mueller 2016-04-28 22:03:48 UTC

On my second system I am able to open the file with Okular version 0.23.1 on KDE 4.14.9

Comment 2 Albert Astals Cid 2016-04-28 22:34:44 UTC

which poppler version are you running?

please attach the document

Comment 3 Theodor Mueller 2016-04-29 11:08:13 UTC

Created attachment 98681 [details]
pdf document received from goverment (test data, fake personal data )

new created document, without real personal information. It fails in the same way than the original document. 
for poppler the following products are installed 
libpoppler-cpp.so -> libpoppler-cpp.so.0.2.1
libpoppler-cpp.so.0 -> libpoppler-cpp.so.0.2.1
libpoppler-cpp.so.0.2.1
libpoppler-glib.la
libpoppler-glib.so -> libpoppler-glib.so.8
libpoppler-glib.so.8 -> libpoppler-glib.so.8.7.0
libpoppler-glib.so.8.7.0
libpoppler.la
libpoppler-qt4.so.4 -> libpoppler-qt4.so.4.3.0
libpoppler-qt4.so.4.3.0
libpoppler-qt5.so.1 -> libpoppler-qt5.so.1.0.0
libpoppler-qt5.so.1.0.0
libpoppler.so -> libpoppler.so.44
libpoppler.so.44 -> libpoppler.so.44.0.0
libpoppler.so.44.0.0

Comment 4 Albert Astals Cid 2016-05-01 22:19:04 UTC

What's the poppler version on the system that you say it works?

Comment 5 Theodor Mueller 2016-05-02 17:55:58 UTC

on he working system the following libraries from poppler are installed 
libpoppler-glib.so.8 -> libpoppler-glib.so.8.6.0
libpoppler-glib.so.8.6.0
libpoppler-qt4.so.4 -> libpoppler-qt4.so.4.4.0
libpoppler-qt4.so.4.4.0
libpoppler.so.46 -> libpoppler.so.46.0.0
libpoppler.so.46.0.0
the version of ocular on that system is 0.21.3
the version of KDE is 4.14.9
the distribution is opensuse 42.1
teh kernel is 4.1.20-11-default

Comment 6 Albert Astals Cid 2016-05-02 20:17:13 UTC

So you're using old poppler and it crashes and in a system with a newer poppler it works. Update the old poppler.

Comment 7 Theodor Mueller 2016-05-03 07:37:13 UTC

correction the distribution of the working system is opensuse 13.2
the kernel of the working system is 3.16.7-35-desktop
----
updating from the opensuse site did not fix the problem.
updating with the package from the page https://poppler.freedesktop.org/ 
and installing the package poppler-0.42.0 fixed the problem.
i updated than to poppler-0.43.0 which works also fine.