Bug 361943

Summary: systemsettings - Workspace Theme - Desktop Theme - Get New Themes > Loading ... failed
Product: [Applications] systemsettings Reporter: James <james>
Component: kcm_desktopthemeAssignee: Plasma Bugs List <plasma-bugs-null>
Status: RESOLVED FIXED    
Severity: normal CC: creitom, criguada, nate, notmart
Priority: NOR    
Version First Reported In: 5.6.2   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description James 2016-04-18 20:17:16 UTC 
Arch systemsettings 5.6.2-1

Workspace Theme - Desktop Theme - Get New Theme - Get Hot New Stuff/System Setttings Add-On Installer
first gives:
Loading provider information

then gives the error:
Loading of providers from file: http://download.kde.org/ocs/providers.xml failed

even though entering that URL into a browser does return a file:
<providers>

<provider>
 <id>opendesktop</id>
 <location>https://api.opendesktop.org/v1/</location>
 <name>openDesktop.org</name>
 <icon></icon>
 <termsofuse>https://opendesktop.org/terms/</termsofuse>
 <register>https://opendesktop.org/usermanager/new.php</register>
 <services>
   <person ocsversion="1.3" />
   <friend ocsversion="1.3" />
   <message ocsversion="1.3" />
   <activity ocsversion="1.3" />
   <content ocsversion="1.3" />
   <fan ocsversion="1.3" />
   <knowledgebase ocsversion="1.3" />
   <event ocsversion="1.3" />
 </services>
</provider>

</providers>

I don't know that I've ever seen "Get New Themes" actually work in kde though.


Reproducible: Always
Comment 1 Creitom de Souza Oliveira 2016-08-21 20:56:16 UTC 
I'm using Linux Mint and when I try to install a new theme for the window decorations it just keep loading but not show any theme for download.
Comment 2 Cristiano Guadagnino 2017-05-17 07:44:26 UTC 
Same here on openSUSE Tumbleweed, on my work laptop.
Note that I reach the internet through an http proxy, correctly configured in System Settings.

I can reach that xml file using a browser or wget.
Moreover, I can correctly use Get Hot New Stuff when I'm at home (no proxy).

I have to add that I have this error whenever the Get Hot New Stuff functionality is involved, not only in this specific case.
Comment 3 Cristiano Guadagnino 2017-05-18 10:27:57 UTC 
Just a little addition: when I say "Same here on openSUSE..." I mean that I have the same behavior of the original poster (i.e. James), not as the previous commenter (Creitom de Souza Oliveira).
Comment 4 Nate Graham 2020-01-15 03:09:05 UTC 
This is fixed now.