Bug 361751

Summary: "Loading of providers from file: http://download.kde.org/ocs/providers.xml failed" (no proxy set)
Product: [Plasma] plasmashell Reporter: Alexander Schmiechen <alexander.schmiechen>
Component: Widget ExplorerAssignee: Plasma Bugs List <plasma-bugs>
Status: RESOLVED FIXED    
Severity: normal CC: notmart, rm
Priority: NOR    
Version: 5.6.1   
Target Milestone: 1.0   
Platform: openSUSE   
OS: Linux   
Latest Commit: Version Fixed In:

Description Alexander Schmiechen 2016-04-14 07:02:35 UTC
Wallpapers, dolphin, widget explorer, ...: Every plasma component tested failed to connect to http://download.kde.org/khotnewstuff/servicemenu-providers.xml and give an error message. There is no proxy set, 

Reproducible: Always

Steps to Reproduce:
1. open for example settings for wallpaper
2. choose "load new wallpapers"

Actual Results:  
"Loading of providers from file: http://download.kde.org/ocs/providers.xml failed"

Expected Results:  
The providers list should have been downloaded

xsession-errors:

knewstuff: Initializing KNS3::Engine from ' "servicemenu.knsrc" '
No frame loaded
No frame loaded
No frame loaded
knewstuff: Loading KNewStuff2 config:  "servicemenu.knsrc"
knewstuff: Categories:  ()
knewstuff: Using registry file:  "/home/xxx/.local/share/knewstuff3/servicemenu.knsregistry"
knewstuff: Loading KNS2 registry of files for the component:  "servicemenu"
The file  "/home/xxx/.local/share/knewstuff3/servicemenu.knsregistry"  could not be opened.
knewstuff: loading providers from  "http://download.kde.org/khotnewstuff/servicemenu-providers.xml"
knewstuff: XmlLoader::load(): url:  QUrl("http://download.kde.org/khotnewstuff/servicemenu-providers.xml")
kdeinit5: Got EXEC_NEW '/usr/lib64/qt5/plugins/kf5/kio/http.so' from launcher.
kdeinit5: preparing to launch '/usr/lib64/qt5/plugins/kf5/kio/http.so'
No frame loaded
No frame loaded
No frame loaded
No frame loaded
No frame loaded
No frame loaded
No frame loaded
No frame loaded
No frame loaded
knewstuff: Write registry
Comment 1 Marco Martin 2016-05-04 11:49:01 UTC
does this still happen?
maybe was a server problem that day?
Comment 2 rm 2016-05-05 20:22:57 UTC
I ha
Comment 3 rm 2016-05-05 20:26:03 UTC
I have the same problem in Kubuntu 16.04, can't load widgets or backgrounds for several days with message "Loading of providers from file: http://download.kde.org/ocs/providers.xml failed". Internet connection is ok, no proxy settings.
Comment 4 rm 2016-05-05 21:43:25 UTC
Nevermind, there was a script that changed proxy settings.
Comment 5 Alexander Schmiechen 2016-05-08 09:28:52 UTC
Last week's tumbleweed update to plasma  5.6.2 seemed to resolve the problem. Thank you!