Bug 360092

Summary:	[YIYNOVA] Touching the tablet with the pen crashes Krita
Product:	[Applications] krita	Reporter:	Epiiic <epiiic>
Component:	Tablets (tablet issues are only very rarely bugs in Krita!)	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WAITINGFORINFO
Severity:	crash	CC:	adrianodiventi, halla, holle.leger, raghu
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Attachments:	attachment-29517-0.html

Description Epiiic 2016-03-04 21:30:01 UTC

Touching the tablet with the pen and the program crash and doesnt answer. I got a trust tablet.

Reproducible: Always



Expected Results:  
Act/draw when you touch the pe on the tablet

Comment 1 Halla Rempt 2016-03-05 08:21:23 UTC

Hi Epiiic,

Trust tablets are known not to work with Krita, I'm afraid. We haven't been able to get a tablet to test with so there's nothing we can do, especially since it seems that Trust has stopped selling their tablets.

Comment 2 adrianodiventi 2016-05-11 17:19:14 UTC

Whenever I touch my tablet (it's a Peritab-302) with the pen Krita crashes. I find Krita as a very good program to draw, it would be a shame if I had to delete it because of a bug. What should I do?

Comment 3 holle.leger 2016-05-21 13:57:18 UTC

Same problem. I'm using Windows 10, Krita latest release, and a Yiynova MSP15 LCD tablet. As soon as the pen comes within range of the sensor, Krita crashes entirely. :(

Comment 4 Halla Rempt 2016-05-23 11:59:05 UTC

Okay, I'll reopen the bug then. In contrast with Trust or Peritab or Genius, we do support Yiynova. I'll try and reproduce it tomorrow on our Yiynova test device. Which exact driver version have you got installed?

Comment 5 holle.leger 2016-05-23 14:14:31 UTC

Thanks so much for the quick reply! I'm using MSP19/DP10S Tablet Driver for Windows 8 64bit V5.01.

http://www.yiynova.com/En/qudong.php?page=2

 (I had a lot of trouble with their drivers after I rolled over to Windows 10. This is the one their support team suggested and so far the only one that works.)

Comment 6 Halla Rempt 2016-05-24 12:34:03 UTC

Bah... That driver doesn't work on my Windows 10 test system.

Comment 7 holle.leger 2016-05-24 14:39:42 UTC

Created attachment 99156 [details]
attachment-29517-0.html

Well, shoot. :( Since they've discontinued support for the MSP15 that's the
only one that works for this model with this version of Windows.

On Tue, May 24, 2016 at 7:34 AM, Boudewijn Rempt via KDE Bugzilla <
bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=360092
>
> --- Comment #6 from Boudewijn Rempt <boud@valdyas.org> ---
> Bah... That driver doesn't work on my Windows 10 test system.
>
> --
> You are receiving this mail because:
> You are on the CC list for the bug.
>

Comment 8 Halla Rempt 2016-05-25 14:08:20 UTC

Could you try to generate a tablet log for us?

https://docs.krita.org/KritaFAQ#What_tablets_does_Krita_support.3F

Comment 9 Halla Rempt 2016-06-17 09:15:48 UTC

Does this still happen with the builds from https://www.kickstarter.com/projects/krita/krita-2016-lets-make-text-and-vector-art-awesome/posts/1594853 ?

Comment 10 Raghavendra kamath 2018-06-11 04:32:24 UTC

Is this bug still reproducible in the latest version of krita,

can you guys provide more information about the bug report as requested by boud in the comment 8 and comment 9.

For now I am closing this bug report, feel free to open it if you think you can still reproduce it with latest update of Krita.

thank you