Bug 357993

Summary: Kmail initial account setup wizard flashes error message too quick to read
Product: [Applications] kmail2 Reporter: John Andersen <jsamyth>
Component: config dialogAssignee: kdepim bugs <kdepim-bugs>
Status: RESOLVED WORKSFORME    
Severity: normal CC: jazzvoid
Priority: NOR    
Version: 5.1   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description John Andersen 2016-01-14 18:57:52 UTC
The initial setup of the first email account uses a Account Wizard (AKA Account Assistant) which attempts to guess everything based on only an email address and password and type of account (imap/pop).
However, any error in this process flashes the error message too fast to read, and returns to the input window with no error message and the account is not set up.  User is forced to set up account manually.
The error coud be in the entered data, or it could be in contacting the server.  In my case I was trying to set up an yahoo email as an imap account.  All input was correct, but wizard could not make it work and the error flashed so fast it could not be read.

Note: English menues list this wizard under Tools / Account Wizard.  However when it launches the window it is titled Account Assistant.

Reproducible: Always

Steps to Reproduce:
1. Invoke the Account wizard for account setup on a common mail provider
2. induce an error on the account assistant screen
3. Click next to select account type, etc
4. Error message flashes extremely briefly - too fast to read

Actual Results:  
Regardless of the source of the error, the error message flashes too briefly to read.

It was necessary to set up the account manually, which worked fine.

Expected Results:  
Stop with error message showing so that user can take the propper corrective action

Kmail 5.1
KDE Frameworks 5.17.0
Qt 5.5.1 (built against 5.5.1)
The xcb windowing system
Manjaro (archlinux) repositories
VmWare Virtual machine
Comment 1 Valerii Malov 2016-04-15 11:58:32 UTC
Same happens with KMail 4.14.10 with kdelibs 4.14.16 on Gentoo
Comment 2 Justin Zobel 2022-10-20 23:54:36 UTC
Thank you for reporting this bug in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "CONFIRMED" when replying. Thank you!
Comment 3 Bug Janitor Service 2022-11-04 05:07:12 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Bug Janitor Service 2022-11-19 05:14:40 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!