| Summary: | Image area is all black | ||
|---|---|---|---|
| Product: | [Applications] krita | Reporter: | GeoffMoore <redsolutionsfzllc> |
| Component: | General | Assignee: | Krita Bugs <krita-bugs-null> |
| Status: | RESOLVED UPSTREAM | ||
| Severity: | normal | CC: | getbar13, griffinvalley, halla |
| Priority: | NOR | ||
| Version First Reported In: | 2.9.10 | ||
| Target Milestone: | --- | ||
| Platform: | Microsoft Windows | ||
| OS: | Microsoft Windows | ||
| Latest Commit: | Version Fixed/Implemented In: | ||
| Sentry Crash Report: | |||
| Attachments: | attachment-16610-0.html | ||
|
Description
GeoffMoore
2016-01-10 18:25:30 UTC
Sorry misses some info. Surface pro 4 i7-6650U 16G ram Windows 10 pro fully up to date This is known, but sadly it is not a Krita bug. Rather, the cause is that the Intel drivers were broken for 2014, and the only way to get the fixed drivers is via the intel website itself.(This driver hasn't been put into windows update system yet) It's even in our FAQ, and you can turn off OpenGL to work around it: https://userbase.kde.org/Krita/Manual/FAQ#Krita_start_with_a_black_canvas_and_nothing_changes_when_you_try_to_draw Created attachment 96578 [details] attachment-16610-0.html Thanks for that. Switching off OpenGPL appears to work as a quick fix. I may try driver upgrade if I'm feeling brave! On Sunday, 10 January 2016, wolthera via KDE Bugzilla < bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=357807 > > wolthera <griffinvalley@gmail.com <javascript:;>> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > CC| |griffinvalley@gmail.com > <javascript:;> > Status|UNCONFIRMED |RESOLVED > Resolution|--- |UPSTREAM > > --- Comment #2 from wolthera <griffinvalley@gmail.com <javascript:;>> --- > This is known, but sadly it is not a Krita bug. Rather, the cause is that > the > Intel drivers were broken for 2014, and the only way to get the fixed > drivers > is via the intel website itself.(This driver hasn't been put into windows > update system yet) > > It's even in our FAQ, and you can turn off OpenGL to work around it: > > https://userbase.kde.org/Krita/Manual/FAQ#Krita_start_with_a_black_canvas_and_nothing_changes_when_you_try_to_draw > > -- > You are receiving this mail because: > You reported the bug. > Hi Geoff, Can you please tell us exactly which version of display chip and display driver you have? For the driver version, press the Windows key, then type "Device Manager", open the Device manager application and check the Display Adapter dialog. On my up-to-date SP3, I don't have any problems... |