Bug 352697

Summary:	The document did not render properly
Product:	[Applications] okular	Reporter:	Rahul Midha <rahul.midha123>
Component:	general	Assignee:	Okular developers <okular-devel>
Status:	RESOLVED UPSTREAM
Severity:	normal	CC:	aacid, techie.rajeev
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	Test document with password as rahu8152 Screenshot from 2015-09-15 10:25:54.png

Description Rahul Midha 2015-09-14 15:48:57 UTC

I tried loading a document using okular, but some portions of the document were rendered blank, whereas, when I opened the same document in Google Chrome's pdf viewer, it worked fine.

Okular version : 0.20.0
Poppler version: 0.26.5


Reproducible: Always

Steps to Reproduce:
1. Open the document attached with this bug
2. Enter the password as rahu8152
3. You see the blank portions

Actual Results:  
Partially rendered document

Expected Results:  
Complete View of the document

Comment 1 Rahul Midha 2015-09-14 15:50:28 UTC

Created attachment 94559 [details]
Test document with password as rahu8152

Comment 2 Albert Astals Cid 2015-09-14 18:34:11 UTC

Since i do not have google chrome could you plese attach a screenshot of how it looks?

Comment 3 Rahul Midha 2015-09-15 04:58:22 UTC

Created attachment 94571 [details]
Screenshot from 2015-09-15 10:25:54.png

Hi,

I have attached a screenshot of how it looks in google chrome.

I guess it is because of an embedded font named VodafoneRg.Bold .

On Tue, Sep 15, 2015 at 12:04 AM, Albert Astals Cid <aacid@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=352697
>
> Albert Astals Cid <aacid@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |aacid@kde.org
>          Resolution|---                         |WAITINGFORINFO
>              Status|UNCONFIRMED                 |NEEDSINFO
>
> --- Comment #2 from Albert Astals Cid <aacid@kde.org> ---
> Since i do not have google chrome could you plese attach a screenshot of
> how it
> looks?
>
> --
> You are receiving this mail because:
> You reported the bug.
>

Comment 4 Rajeev Bhatta 2015-09-15 05:55:00 UTC

Rahul, Although no one in this community will use info from your bill you uploaded, but please note that these are publicly accessible pages, you might want to replicate the same bug with another pdf doc or remove your home address, number and your call log from it... 

Anyhow that is your personal decision..

Comment 5 Albert Astals Cid 2015-09-15 21:00:40 UTC

Ok, i see, this is a bug in poppler, the library we use for rendering pdf files, please report a bug at their bugtracker at https://bugs.freedesktop.org/

Comment 6 Rahul Midha 2015-09-16 04:19:09 UTC

Sure, I will report it to poppler community. Thanks