Bug 352337

Summary: Complete freeze on resume from suspend to RAM
Product: [Plasma] plasmashell Reporter: whites11
Component: generalAssignee: David Edmundson <kde>
Status: RESOLVED WORKSFORME    
Severity: crash CC: bhush94, plasma-bugs
Priority: NOR Keywords: triaged
Version: 5.4.0   
Target Milestone: 1.0   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description whites11 2015-09-06 08:31:39 UTC 
Problem is really simple. Plasmashell freezes when I resume my notebook from suspend to RAM.
The desktop looks like a screenshot of when I suspended the computer last (ie, I can see the actual time when I suspended last time in the digital clock widget).
The only fix possible is: killall -9 plasmashell; plasmashell

Don't know if that is relevant, but krunner works correctly.





Reproducible: Always

Steps to Reproduce:
1. Start a plasmashell session
2. Suspend to RAM
3. Resume

Actual Results:  
Desktop is frozen (screen is stuck at the status before suspending, no action on the widgets work).

Expected Results:  
Desktop behaving normally (widgets refreshing, click on widget do something, ...)

My hardware:
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:01.0 PCI bridge: Intel Corporation Mobile PM965/GM965/GL960 PCI Express Root Port (rev 03)
00:1a.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [AHCI mode] (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: NVIDIA Corporation G84M [GeForce 8600M GT] (rev a1)
06:00.0 Network controller: Intel Corporation PRO/Wireless 4965 AG or AGN [Kedron] Network Connection (rev 61)
08:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5787M Gigabit Ethernet PCI Express (rev 02)
0a:09.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
0a:09.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
0a:09.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
0a:09.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 12)

Graphic drivers in use: nouveau
Comment 1 whites11 2015-09-06 08:34:02 UTC 
Forgot to mention, I am not sure this is relevant, but my notebook has an external monitor always connected
Comment 2 David Edmundson 2015-09-06 18:53:46 UTC 
Can you move windows about and interact with them?
Comment 3 whites11 2015-09-06 20:06:04 UTC 
I can start apps with krunner (even if the krunner UI does not appear) and I can move/resize the windows normally.
Comment 4 whites11 2015-09-11 06:12:03 UTC 
I made a reset of the plasma settings and now the problem seems to have gone away.

mv ~/.config/plasma* $HOME/plasma-config/
killall plasmashell; sleep 2;  /usr/bin/plasmashell
Comment 5 Andrew Crouthamel 2018-09-25 21:39:31 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 6 Andrew Crouthamel 2018-10-27 03:44:08 UTC 
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!