Bug 345685

Summary:	Network Manager asks for non-existing PIN2 of SIM card
Product:	[Plasma] plasmashell	Reporter:	Uwe Dippel <udippel>
Component:	Networking in general	Assignee:	Lukáš Tinkl <lukas>
Status:	RESOLVED FIXED
Severity:	minor	CC:	jgrulich
Priority:	NOR
Version:	master
Target Milestone:	1.0
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	Task list with clear indication of waiting for PIN2

Description Uwe Dippel 2015-03-30 08:41:20 UTC

[I know, network manager. But it does allow any bug reports as of the time of reporting at automatic reporting, and no 'network' is figuring under the general list of components.!?]

I use a Qualcomm SIM card on a Lenovo T410s. From the very first moment, and on both of my identical machines, when a SIM card is present (and I have two SIM cards, one each), after user login, a pop-up window asks for PIN2 of the SIM card. It also asked for the PIN, but only once, and only if it is set to PIN lock.
Alas, there is no PIN2 to unlock! I called the provider, they gave me what used to be their PIN2 of the old times, I entered it at three subsequent reboots, and the SIM card was - no, not deactivated, but destroyed. I called them again, and they confirmed that there is no reset with PUK or something, and that I have to order a new SIM card for € 10.
The new SIM card behaves likewise. It is just a bore to always just close that window. And worse, if I or another user enters 3 PIN numbers, the card will be gone another time.

I consider this a bug, with a workaround: closing the window, until the next log in.

Reproducible: Always

Steps to Reproduce:
1. Insert a SIM card
2. Boot
3. PIN2 is requested
4. ...
5. ...
6. ...
...
999. PIN2 is requested

Actual Results:
PIN2 is always requested, and if any number is given thrice, the SIM card becomes invalid and not recoverable.

Expected Results:
A way to prevent the pop-up window to be prevented from popping up. Or better, to do away with asking for a PIN2 altogether.

Comment 1 Uwe Dippel 2015-03-30 08:45:38 UTC

Created attachment 91813 [details]
Task list with clear indication of waiting for PIN2

PIN1 is disabled/available in the network manager. The connection comes up. Still, the PIN2 is requested.

Comment 2 Jan Grulich 2015-03-31 07:28:04 UTC

What plasma-nm version? I think that this has been fixed in 0.9.3.4 version.

Comment 3 Uwe Dippel 2015-03-31 09:09:15 UTC

Ah, good to know! I sit on 14.04, and that still carries 0.9.3.3.
I'll try to install this newer version.

Thanks a lot,

Uwe

Comment 4 Jan Grulich 2015-04-13 13:11:48 UTC

Closing this bug now, please re-open it if the problem still persists.

Comment 5 Ben Cooksley 2024-12-23 18:23:48 UTC

Bulk transfer as requested in T17796